الجمعة، 7 أبريل 2017

التحدث2


‎اساسيات التحدث 2

Happy and Feeling Good
General statements are usually short. Here are a few examples.
"I'm very happy right now."
"I'm happy."
"I haven't been this happy in a long time."
"I don't think I can be any happier right now."
"He is very happy."
"She is so happy right now."
"My wife is pretty happy."
"My husband is happy."
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These sentences are very basic. Most of the time, you will be explaining why you are happy. Let's incorporate the reason into the sentence.
"I'm so happy I got a job offer."
"I was happy when I received an A for my final report."
"I'll be happy when that happens."
"This semester is such a headache. I'll be so happy when it's over."
"My brother was happy after passing the examination."
"I think my mother was happier than I was when I got into the University."
"If you find a job you are happy with, then that is the perfect job for you."
"It's more important to be happy with your job than what other people think."
"I don't think she will be happy if you do that."
"My parents won't be happy if I drop out of school."
"I think my professor was happy with my essay."
"My grandmother is always happy when I come visit her."
"My grandfather is always happy to see me."
"I'm so happy for you. That's wonderful news."
"Congratulations on your engagement, I'm so happy for you."
"I want to find a gift that she will be happy with."
"He never likes his presents, but he is happy with the fact that we tried."
"Happiness is probably the most important thing in life."
"My goal in life is to make other people happy."
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Happy and Feeling Good - Questions
Questions you might ask someone
"Do you think he will be happy with this present?"
"Do you believe money can buy happiness?"
"Do you think she will be happy if I show up?"
"What would make you happy?"
"Was your brother happy with the results?"
"When was your happiest time period?"
"How can you put a price tag on happiness?"
"How much money do you need to be happy?"
"Would you be happy if that happened to you?"
"Why are you so happy right now?"
"Why are you in such a good mood?"
"Did something good happen? You look so happy?"
"Why do you have such a big smile on your face?"
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Happy and Feeling Good - Other Sentences
There are other ways to express you are happy without using the word happy. In the last half of this lesson, let's look at some of these sentences.
"I'm feeling pretty good right now."
"I'm in a very good mood."
"I feel great!"
"I'm so glad I didn't have to go to work today."
"It feels so good taking a long vacation."
"This is so awesome. I can't believe this happened."
"I got everything I ever wanted. I feel so blessed."
"My brother was jumping around everywhere when he heard he got into Stanford."
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Here are some slang terms you might hear.
"I'm so stoked."
Stoked basically means to be happy or to be excited.
"I'm on cloud nine right now."
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This terminology represents feeling high. High is usually associated with drugs, but if something good happens and you are so happy, it can make you feel better than being on drugs. That is where this terminology came from.
"I feel like I'm in paradise."
"I feel like I'm on top of the world."
"I feel like a king."
"I feel like a champion."
"I feel invincible."
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Happy and Feeling Good - Interactive Practice
A: "Hey John. I have some great news."
B: "What happened?"
A: "I got a job offer from Dell."
B: "That's great. I thought you said you didn't get the job."
A: "I thought I did bad on the interview, but I guess I was wrong. I'm so happy right now."
B: "I bet. That's great news. I'm very happy for you."
A: "Thanks. I feel like celebrating. Let's go have a beer. It's on me."
B: "Sounds good."
A: "Mike, did you win the lottery or something? Why the big smile?"
B: "I'm so relieved. I just passed the bar exam."
A: "You did? That's great! You must be very happy now?"
B: "That's an understatement. I'm on cloud nine. I couldn't be any happier."
A: "Did you tell your parents yet?"
B: "Not yet. I didn't get a hold of them. I'll try to call them again tonight."
A: "They're probably going to be so happy."
B: "I think so. It's turning out to be a great day."
A: "Life's so boring."
B: "Well, most of the time it is, I guess."
A: "What do you think will make you happy?"
B: "I think money will make me happy."
A: "You heard people say that money doesn't guarantee happiness."
B: "It will for me. Then I can do all the things I want to do."
A: "You'll get bored eventually."
B: "Then I can find something new to do. If I don't have to worry about money, then I don't have to work."
A: "That's true, I guess. If I didn't have to work, I think I would be happy."
B: "You see... money doesn't equal happiness, but it takes away a lot of responsibilities.
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Anger
There are many ways a person can get angry. Let's first look at the situation where it involved a different person.
"I'm so pissed. Roger just stabbed me in the back."
"What was he thinking! I thought we were friends too."
"I don't know what I'm going to do when I see him. I found out that he's been sleeping with my girlfriend."
"Matt is dating my ex-girlfriend. I'm pretty upset about that. He knows I still have feelings for her."
"Whenever I think about him, I get pissed. He treats his friends like crap."
"I can't believe he was talking behind my back. Whenever he talks to me, he acts like we're close friends."
"Matt borrowed my car and put a dent in it. He claims he didn't do it. I'm never trusting him again."
"I told Scott a secret and made sure he never tells anyone. The next week, I heard it from three different people. I was so pissed."
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Anger - Understanding
There are only a few things you need to say when someone is talking to you about anger. The best thing to do is understand their feeling.
"I can't believe that happened. I'd be so pissed."
"I know how you feel. I was so angry when that happened to me."
"I can't imagine how angry you must feel. That has never happened to me."
"If that happened to me, I'd get revenge."
"What are you going to do to get him back?"
"That totally sucks, but I'm not surprised. I always knew he was a back stabber."
"The best thing to do is stop being his friend. He doesn't deserve to have any friends."
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Anger - Confronting
When you are talking to the person that made you angry, it is common to lose control and say a lot of things. Here are some common sentences.
"I thought you were a friend. I had so much trust in you. I can't believe you did this to me."
"What were you thinking when you stabbed me in the back. Did it feel good?"
"Why'd you do it?"
"You know I still have feelings for Mandy. You didn't even consider my feelings. What? Am I not a friend or something?"
"You're not the only one hurting for money. You owe me five hundred dollars. I need it now."
"You didn't have to tell my parents that I owed you money. I said I would pay you back when I got my paycheck. I can't believe you would do this."
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Sentences you can ask or say if you feel a friend is angry with you
"Are you mad at me?"
"Are you angry?"
"You're not disappointed are you?"
"Don't be angry with me. I really didn't mean it."
"I didn't know you were involved. I hope you're not mad at me."
"I really didn't know it was going to make you upset."
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Anger - Other
Here are some of the things I heard.
"I was so pissed for a couple of weeks. During that time, I thought of twenty different ways I could hurt his business."
"I'm going to screw with him so much."
In the end, everything worked out. They went to court and my friend won.
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There are a couple of other emotions that are similar to being angry. I'll cover some of them here.
"I'm so frustrated."
"It's so frustrating working with him."
"I was so frustrated, I stopped caring about the outcome."
"He gets frustrated pretty easily."
"It's easy to get frustrated when things are not fair."
"I'm not really mad, just a little disappointed."
"That really hurt me. I'm so disappointed."
"I'm really disappointed in you. I didn't know you could stoop to that level."
In boxing, a low blow is a hit below the belt that is considered unfair. The term low blow became widely used when someone did something unfair. Here are some sentences to give you an idea.
"That was low."
"I can't believe Jackie would do something so low."
Now that we know what low means, stooping to that level means to do something that is low. You are basically lowering yourself to perform a bad or unfair task.
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Anger - Interactive Practice
A: "What happened to your car?"
B: "A tow truck was towing my car and put all those dents in my car."
A: "Are they going to pay you for the damages?"
B: "They're saying it was already there."
A: "What the hell. That doesn't make sense. What are you going to do."
B: "I have to go to court. A cop was there so he can prove that the damage wasn't there."
A: "That sucks. I'd be pissed if that happened to me."
B: I got an estimate and it's four thousand dollars."
A: "Oh my gosh. Damn... screw the court, I would burn down their store."
B: "We'll see what happens after court."
A: "Jack, what's wrong?"
B: "You!"
A: "What are you talking about? What did I do?"
B: "You told Martha that I was on a date? What was that all about?"
A: "No... that's not what I meant. I didn't mean that. She asked me where you were and I jokingly said that you were on a date with Sara. I thought Martha knew that you and Sara were just friends."
B: "She started feeling suspicious after you said that."
A: "I'm sorry man. I didn't know. I didn't mean to screw anything up."
B: "Martha gets jealous easily and it took a while to convince her that Sara was just a friend. Now, I have to explain to Sara that I can't hang around her because of you."
A: "Look. I really didn't mean to, and next time I see Martha, I'll really tell her that you and Sara are really just friends."
B: "Don't bother."
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Excited - General Sentences
The day before a big event, many people get excited. Here are some sentences you can use.
"I'm getting excited for golf tomorrow."
"I'm too excited to go to sleep now. Our trip tomorrow is going to be so fun."
"We're leaving for our camping trip tomorrow. I'm getting really excited."
"Tomorrow is going to be an exciting day."
"We're finally moving into our first house. It's a very exciting time for us."
"I have an interview tomorrow. Although I am scared, it's an exciting opportunity."
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Regular sentences
"I'm excited to be here."
"Your sister must be really excited about starting law school."
"It's really exciting thinking about the benefits people will gain from our project."
"It's exciting starting a small business."
"I get excited thinking about how many people I will help."
"Don't get too excited. It's not guaranteed yet."
"I wouldn't get excited yet. You still have one more match to play."
"You didn't get the job yet, so don't get too excited about it."
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Questions
"I'm pretty fired up about tomorrow. Aren't you excited too?"
"Are you feeling excited or scared about your interview tomorrow?"
"Do you get excited every time you get a phone number from a girl?"
"Is your brother excited about starting work?"
"Are you excited about your date tomorrow?"
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Excited - Other Expressions
Sometimes, being too excited can be negative. Here are some examples.
"I don't know what's wrong with him. He's always excited for no reason."
"He's too hyper. I don't know why he's excited about every little thing."
Hyper is usually used when someone has too much energy.
"If you feel too excited, you won't be able to sleep. Then you won't perform that well tomorrow."
"Calm down. You're over reacting."
"My friend can never go to sleep the day before we go skiing. He always gets too excited."
"My dog gets excited whenever the doorbell rings."
"People with heart problems shouldn't get excited too often."
"You should feel excited about this opportunity."
"I don't understand why you're unhappy with your situation. I'd feel excited to have your opportunity."
"Going to a concert is very exciting. There are many people there with so much energy and it's very fun."
"It's exciting to see a great singer perform so powerfully."
"I'm excited about my trip to Europe. It's going to be so fun."
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Being pumped up is another way you can say you are excited.
"I'm pretty pumped up about my trip to Australia. I'm really looking forward to it."
"I'm pumped up about working out. I joined a health club and set a good schedule to follow."
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Being thrilled about something is another way to say you are excited.
"It's so thrilling skiing down the mountain real fast."
"I'm thrilled thinking about buying a new car."
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When you are referring to an exciting person, the word most commonly used is enthusiastic.
"He's a very enthusiastic person."
"I wish I had as much enthusiasm as he does."
"It's always fun to be around an enthusiastic person."
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Excited - Interactive Practice
A: "I can't wait to go skiing tomorrow."
B: "I know. It's going to be so much fun."
A: "I always get excited the day before."
B: "I used to be like that. But I go skiing so often that I don't get excited anymore."
A: "I only go skiing twice a year, so it's a real treat for me."
B: "That makes sense."
A: "What things make you excited?"
B: "Whenever I go to Vegas, I get really excited."
A: "Oh... that makes me excited too!"
B: "Looks like anything fun makes you excited."
A: "Hey Jack. Are you excited about starting work?"
B: "Yeah. I'm really looking forward to it."
A: "What was more exciting, starting college or starting work?"
B: "They're pretty similar, but in different ways. I really can't decide. How about you?"
A: "For me, I think starting school was more exciting."
B: "Does that mean work isn't that great?"
A: "It's different for everyone, but because I knew school was going to be so much fun, I really got excited about it."
B: "But work is a huge portion of our lives. I'm looking forward to making it fun."
A: "That's a great attitude to have. I don't think you'll have any problems in the workforce."
B: "I hope you're right."
A: "Hey Suzie. Guess what? I'm having a baby!"
B: "Really? That's so great. Congratulations."
A: "Thanks. I'm so excited. We've been trying for 8 months now."
B: "That's really exciting. How many months are you pregnant?"
A: "Three months."
B: "Are you going to find out if it is a boy or a girl?"
A: "I want to, but Bob doesn't. He wants to be surprised like the old fashioned way."
B: "Maybe it's more exciting not knowing."
A: "I'd rather know and buy all the baby things ahead of time."
B: "There are so many things you have to prepare for."
A: "I know I am going to be busy, but I know I can handle it. I have been looking forward to this day for a long long time."
B: "It really must be an exciting time for you guys."
A: "Thank you so much."
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Being Worried
Let's look at some sentences that are commonly used.
"I'm worried about my son."
"I'm worried about the situation."
"I'm so worried."
"I'm a little worried."
"He's very worried about work."
"He's worrying about his financial situation."
"She's worried about her dog."
"Our dog has been missing for 2 days. My wife is very worried."
"Our son slipped and hit his head. It's going to be a couple of days before we know how serious it is. I can't help but worry about it."
"I'd be worried if I was in that situation."
"I bet she's really worried."
"The doctor said something was wrong with my wife's blood test. I'm so worried."
"I lost my job and I'm having a hard time finding another one. I'm beginning to worry about how I'm going to take care of my family."
"My husband lost his job. Although I'm worried, I can't put pressure on him because he feels really bad."
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Worry - Serious Situation
"I would worry if I were you."
"Do you think this is a joke? This is pretty serious."
"This is one of your last chances. Aren't you worried at all?"
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When we are worried, the word doesn't have to be used to express that we are worried. Here are a few examples of what I am talking about.
"I don't know how I'm going to pay for the medical bills."
"I have so much debt. I don't know what to do."
"I just took the exam and I don't know if I passed or not."
"I only applied for three schools. What's going to happen if I don't get into any of them?"
"I just had my interview. I don't know if I got it or not."
"I hope they come out with the results soon. I hate the waiting."
"The doctor said there are some complications with the pregnancy. I'm praying nothing bad happens."
"My mother got into a car accident. She's in critical condition. I don't know what's going to happen."
"So many people are counting on me. What if I let them down?"
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Being Worried - Talking to a Worried Person
When someone is worried, here are some sentences you might need to say.
"Stop worrying. It's only making you feel worse."
"You should try to think positive. Worrying is not going to help you."
"Don't worry about the planning. I'll take care of it."
"Don't worry about the money. I already took care of it."
"I'm sure you passed the test. Don't worry about it."
"You had a high GPA and you did well on your test. Don't worry about getting into school. I'm sure all of them will accept you."
"You're over reacting. The situation is not that bad. I don't think you should be worried at all."
"Worrying is not going to help your situation. Let's think of a step by step plan that will help your financial problem."
"The hardest part of your situation is that you can't do anything about it. I hope everything works out."
"Everything happens for a reason. I'm sure something good will come out of all this."
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Worry - Worried about Family
"Don't worry about me."
"Stop worrying about me. I'm doing great."
"My mom is always worried about me."
"I wish my mom would stop worrying about me."
"My dad is always worried about my future."
"I wish my mom would stop saying how much she worries about me. It doesn't really help my situation."
"Why do parents always tell us that they are worried about us."
"If you weren't such a screw up, then your parents wouldn't have to worry about you."
"Your parents only worry because they love you."
"Your mom only wants what is best for you. That's why she's worrying so much."
"Your dad wants you to have a better life than his. That's why he's worrying."
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Finally, when we get older, it is common to worry about marriage and kids.
"I'm already 30 and I don't even have a boy friend. What if I don't ever get married?"
"My mom is worried that I won't get married."
"We've been trying to have a baby for 2 years now. I'm worried that we will never have one."
"My parents are worried that we won't have any children."
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Worry - Interactive Practice
A: "You don't look too well. What's going on?"
B: "I just lost my job. I'm just worried about how I'm going to pay the bills."
A: "I'm sorry to hear that. Have you been looking for another job?"
B: "I just started, but the job market is very bad right now. I'm not optimistic about it."
A: "That's tough. What does your wife think about this?"
B: "She's trying to be supportive, but I can tell she is very worried about our financial situation as well."
A: "I have some friends who might be able to help you find a job. I'll see what they can do."
B: "I really appreciate your help."
A: "No problem. In the meantime, don't try to worry so much. You'll get through this."
A: "Jared, I just heard about your father. How is he doing?"
B: "He's in the hospital resting. The doctor's didn't give a clear answer yet."
A: "I'm so sorry to hear that. But this is a good hospital. I'm sure they will do whatever they can."
B: "I hope so."
A: "You must feel really worried right now. But you know your dad is a fighter."
B: "Yeah. I think my mom is the most worried. I'm basically worried about how she is doing."
A: "Where is she right now?"
B: "She's in the hospital with my dad. I have to go back tonight."
A: "Hey, I'll go with you."
B: "You don't have to."
A: "It's really no problem."
B: "Ok. Let's go right after dinner."
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Stress
School
"I'm stressing out. I have a mid term tomorrow and I haven't studied yet."
"I have a paper due tomorrow and I didn't even read the book. I'm so stressed."
"I always get stressed out during finals week. Even if I study a lot, there are always unexpected questions I don't know about."
"My parents give me so much stress. They expect me to get straight A's all the time."
"I would enjoy school a lot more if my parents didn't put so much pressure on me."
"My dad gave me a beating when I brought home a C on my report card."
"I'm so stressed. I'm taking the CPA exam next week and I'm not confident."
"I've been stressed like this for two weeks now. I'll be happy when this semester is over."
"I took too many classes this semester. I shouldn't have tried to do so much. Now I'm stressing like crazy."
"My English professor is stressing me out. He wants me to help him write his article."
"I'm having a lot of trouble in my political science class. It's stressing me out."
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Stress
Work
"I get a lot of stress from work."
"I'm sick of all the stress I have to deal with."
"The project I'm working on is giving me a lot of stress."
"I have a lot of stress because of my manager. He wants me to finish my project in four days."
"The most stressful thing about work is always making sure my manager is happy."
"If I don't butt kiss, I might get fired. It's so stressful living like this."
"Work is so stressful."
"There's this guy at work. He's the biggest butt kisser. It's stressful competing against this guy."
"I get a lot of stress from my coworkers. They're all way too competitive."
"I volunteered for another project and it's stressful to say the least. I'm working 14 hours a day."
"My company is over working me. They expect way too much from everybody."
"If the work doesn't kill me, the stress will."
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Stress
Questions and Answers
"What do you do when you feel a lot of stress?"
"What do you do when you feel stressed out?"
"How do you relieve your stress?"
"After work, I usually go out with some friends and have a few drinks."
"We usually complain about our jobs over a bottle of Soju."
"Drinking is the way we deal with stress."
"On the weekend, my friends and I go out and drink a lot. It's the only way to stop thinking about work."
"I usually go to the river and relax by the water."
"I like to rent a movie and relax on the sofa. This really helps me deal with my stress."
"What stresses you out the most?"
"What makes you stressed the most?"
"Where do you get the most stress from?"
"My company gives me the most stress."
"My girlfriend gives me the most stress."
"I get a lot of stress from my parents."
"School is the most stressful for me."
"Everything about life is stressful."
"I have a lot of stress trying to pay all the bills."
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Stress
General
"My parents are putting pressure on me to get married. It's so stressful."
"My husband wants to have a baby. I don't want one yet. It's very stressful."
"I get so much stress before interviews."
"I feel a lot of stress when I have to talk in front of a large group."
"Learning English is the most stressful thing I ever had to deal with."
"I get stress every time I think about speaking English."
"He is always late with his work. It's beginning to stress me out."
"It's stressful because if anything goes wrong, our whole project will be ruined."
"It's so stressful because of the importance. So many people are dependent on our success."
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Stress - Interactive Practiceing
several times, you will be able to speak as fast as a native.
A: "Hi Jackie. You don't look too well. What's going on?"
B: "It's nothing. I'm just a little stressed out."
A: "Why? What's stressing you out?"
B: "School. Since I was working part time, I had a difficult time keeping up with class. Now that we have exams coming up, I'm totally freaking out."
A: "The best thing to do is study as much as you can. I'm sure you'll do alright."
B: "I hope so. I guess I won't be sleeping for the next 3 days. That's what it'll take."
A: "I have to study for an exam too. Why don't we study together. We can encourage each other."
B: "That will be great."
A: "Hey Mike. What are you doing tonight?"
B: "Nothing planned. How about you?"
A: "Work is kicking my ass. I'm so stressed. Let's go grab a drink."
B: "I'm always up for a drink. To tell you the truth, it's been quite stressful here too."
A: "I say we get drunk tonight. I don't want to think about all this stuff."
B: "But we have to work tomorrow."
A: "We won't stay out too late. I just need to forget about work."
B: "I hear ya. Let's do it."
A: "What stresses you out the most?"
B: "Probably my parents."
A: "How so?"
B: "Well, during school, they wanted good grades. Then after I got a job, they wanted me to get a better job. And finally, they want me to get married."
A: "You have to deal with a lot of pressure from your parents."
B: "Your parents are not like that?"
A: "Ever since I brought home some bad grades in elementary school, they never expected much."
B: "You're lucky."
A: "What do you do to deal with the stress?"
B: "Not much I can do. It's always there. I sometimes go out with some friends and drink, but that's only a temporary solution. The stress always returns in the morning."
A: "That sucks. You wanna go grab a beer?"
B: "Sure. Sounds great. Let's go."
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Sad or Depressed :Sad/Down/Gloomy/Feeling Blue/Depressed
Let's use these words in sentences.
"He's a little sad that Mark didn't invite him to his birthday party."
"She's sad that she wasn't selected as the representative."
"I always cry during sad movies."
"I'm feeling a little down."
"I got a bad grade in my final. I'm just a little down."
"Jack is feeling pretty down. Let's take him out for a night of fun."
"I feel so gloomy all the time."
"I wish I was happy. I'm sick of feeling gloomy."
"Let's go to a bar. I'm feeling a bit gloomy."
"I'm feeling a little blue right now."
"Jack hasn't come out in a long time. He's feeling a little blue. Let's try to cheer him up."
"I didn't get my promotion from work. It's depressing me."
"Let's go get drunk tonight. I'm feeling depressed."
"Sometimes I feel depressed for no reason."
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Sad or Depressed
Reactions
"Why are you crying?"
"What's wrong?"
"Why are you sad?"
"What's bothering you?"
"Why do you feel so bad?"
"Why are you depressed?"
"What's making you feel like this?"
"Our team lost the final match. We were second place."
"My mother is very sick right now. I'm worried and sad."
"My grandmother is in the hospital. I don't think she's going to make it."
"My uncle was diagnosed with cancer. The doctors don't expect him to make it."
"My cousin was killed in a car accident. It was the saddest thing in my life."
"I trained so hard, but I didn't make the wrestling team. I'm a little down."
"I didn't get into that University. I'm so depressed and my parents are going to be so disappointed."
"My grandfather just passed away. I was so close to him."
"Korea lost the gold medal to the US. It was so depressing watching the US get away with another gold medal."
"I'm getting sick of watching Korea get screwed by the Americans. It's really discouraging."
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Sad or Depressed - Situational Depression
Situational depression
"I think I'm depressed because I have nothing to do here."
"I'm depressed because I don't have anything here."
"I'm so lonely here. I left all my friends to come here."
"It must be really tough leaving your friends and family behind."
"I have never experienced that, but I imagine it must be really hard."
"Starting a new life someplace different is really hard. It's normal to feel this way. I think you'll get better with time."
"If you surround yourself with people, you might find new friends."
"Why don't you go to church. You can find peace there and even find great friends."
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Sad or Depressed - Doctor and Friend
Things to say to a doctor
"I'm always depressed for no reason."
"I suffer from depression constantly."
"I'm always depressed and I don't know why."
"I'm so depressed that I don't know if it's worth living any longer."
"Can you do anything to help my depression?"
"It's not your fault and this is pretty serious. I think you should go see a doctor. I can go with you."
"I think a doctor can really help your situation. We should go in and talk to one."
"You know they have medication to help depression. I'll help you look into it. What do you say?"
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Sad and Depressed - Interactive Practice
A: "Hey Mike. What are you doing?"
B: "Nothing much. What are you up to?"
A: "I was just concerned about Sam. He hasn't been himself lately."
B: "He took the civil service exam and failed."
A: "That sucks. He must feel depressed."
B: "Yeah. He's been sitting in his room everyday for the last 4 days."
A: "Why don't we take him out? We can try to take his mind off of it. In the least show him that we're there for him."
B: "That's a great idea. Why don't you call him. I already talked to him a couple of times and it might be good for him to hear from somebody else."
A: "Ok. I'll call you back after I'm done."
B: "Sounds good."
A: "Sarah. You look terrible. What's wrong?"
B: "My grandmother just passed away."
A: "I'm so sorry to hear that. When did this happen?"
B: "A couple of days ago. I just got back from the funeral."
A: "Is there anything I can do?"
B: "No... not really. The sad thing is that I wasn't there when she died. I really wanted to be there one last time."
A: "I'm sure she knew you loved her. Did she pass away in the hospital?"
B: "Yeah. She died in her sleep."
A: "I'm sorry she's gone."
B: "At least she didn't suffer."
A: "I think your grandmother would want you to think of all the good times you spent together."
B: "I know. But I miss her."
A: "When my grandmother passed away, I frequently visited her in the cemetery. I always talked to her. Even though she wasn't there, I somehow knew she heard what I said."
B: "Yeah? That's what I was thinking too. Thanks."
A: "It looks like you haven't eaten anything all day. We should get you something to eat."
B: "You're right... I should eat something. Let's go."
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Love - Family
Talking to friends about parents
"I can't believe how much parents love their children."
"Although my mother always nags at me, I know she loves me so much."
"I'm amazed at how much my parents gave up to give me a better life."
"I'm such a bad daughter. After realizing how much my parents gave me, I feel so sad that I didn't show my appreciation."
"I think you will understand how much your parents love you when you get your own children."
"When my parents can't take care of themselves, I will feel happy to take care of them. It's the least I can do to repay all that they gave me."
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Talking to friends about children
"I don't know what I would do if I lost my child."
"I finally understand how easy it was for my parents to give me so much after I got my daughter."
"I love my son so much. I don't know what I would do without him."
"Love is so powerful. Even before my son was born, I had this bond with him that I couldn't understand."
"I'm going to do everything for my child."
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Love - Friend and Husband and Wife
Love for a Friend
"Jackie is my best friend. I love her so much."
"You're such a good friend. I love you man."
"Suzie is the sweetest person. I love her to death."
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Love between Husband and Wife
Love between the husband and wife loses the initial bubbly feeling, but it becomes more powerful and more solid. It's easy to express how you feel by three simple words.
"I love you."
"After 5 years, I love you more than ever."
"I love you more now than I ever have."
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Other ways to express your love without saying 'I love you.'
"I don't know if I could go on with you."
"You need to take care of yourself better. I don't want to lose you early."
"You mean more to me than anything in the world."
"I wouldn't be able to live if something happened to you."
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Love - Infatuation or Love.
Things initially said
"My days are empty without you by my side."
"I can't say I love you because what I feel inside is more than love."
"I don't think it's possible to feel more love than I have for you."
"My feelings are so strong that even when we are apart, I think you can feel my love for you."
"In the cold lonely night, the sound of your name comforts me."
"My eyes are fixed on your picture when we are apart."
"I take you everywhere with me. In my heart you are there."
"I love you more than I love life. You mean more to me than you can understand."
"I want you so much. I need you so much. I love you so much."
"I think I'm in love. Whenever I'm not with her, I feel so weak."
"I can't think of anything besides her."
"She is the first thing on my mind, and the last thing before I sleep. Even in my sleep, I am with her."
"I find myself banging a wall controlled by a strong desire to be with her."
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Love - Talking to Friend
Questions and Answers
"When was your first love?"
"I fell in love for the first time in high school. We only dated for 3 months, but I had the strongest feeling for her."
"My first love was in college. We were together for 2 years. I loved him a lot, but it's over now."
"My first love was in college. We ended up getting married."
"What was your first love like?"
"My first love experience was so powerful. It drove me crazy. I don't know if I could handle it again, but it was definitely an amazing experience."
"My first love can be described like a romantic fairy tale. I would speak poems into her ear and kiss passionately in the night."
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General Statements
"I think I'm in love with her."
"I met this girl last week. We've been talking on the phone every night. I think I'm falling in love."
"I'm crazy about her. What do you think I should do?"
There are many more things to say about this subject. I encourage you to write down what you feel. If you are uncertain if it is grammatically correct, feel free to ask us. We will answer all your questions. For now, let's move on to practice.
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Love - Interactive Practice
A: "Hey Jack. How's it going?"
B: "I'm falling in love."
A: "What! With who?"
B: "That girl in my econ class. She is so hot."
A: "Did you guys go on a date already?"
B: "No. I didn't even talk to her yet. But I think I'm in love."
A: "Does she have a boyfriend?"
B: "I don't think so. I've been following her around campus and I haven't seen another guy."
A: "Dude, you're a stalker man. Just ask her on a date."
B: "I plan on running into her in the cafeteria when she's alone. I think I'll ask her then."
A: "So why do you think you're in love?"
B: "She's the only thing I can think of all day long."
A: "That's called blind love. Well, I gotta run. Tell me how it goes next week."
B: "Aright. I'll talk to you later."
A: "Happy anniversary honey."
B: "Happy anniversary baby."
A: "It's been one year since we got married. It was so fast."
B: "Yeah. And I love you so much."
A: "Really? What do you love about me?"
B: "Well, you're beautiful, smart, with a wonderful personality."
A: "What else?"
B: "I also think you're sexy."
A: "You're embarrassing me."
B: "You asked."
A: "I love you so much. I'm so happy and I think we have a wonderful marriage."
B: "Me too. Let's make every year better and better."
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Broken Heart - Expressions
Expressions
"I wish I could sleep and not wake up. I can't take the pain any longer."
"Sleeping is the only comfort I have. It's my only escape."
"I wish God would take my life away. I wish I wasn't living anymore."
"I'm never going to get over her. Even after 10 years, I'll still be thinking about her."
"There's a hole in my heart and I don't think it's going to heal."
"My heart is so heavy. It's so hard to even walk."
"I don't have the strength to move. I can't stand up."
"I lost my appetite and I can't fall asleep."
"Maybe if she knew how much I loved her, she would come back to me."
"Make it go away. Make the pain go away!"
"I loved her so much. I loved her more than anything."
"No. You don't understand. You don't understand how I feel."
"Right when I came home from school, I would start to cry. I wouldn't even make it up the first step. I would fall on the ground and cry."
"I remember in school, some classmates kept asking me if I was sick. That's how bad I looked. I was really sick in the heart."
"I was crying one day and I fell asleep. When I woke up, I still had tears rolling down my face."
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Broken Heart - Asking Questions
Asking Questions
"How long will I feel like this?"
"When do you think I'll be over her?"
"How long does the pain last?"
"How am I supposed to go on without her?"
"What am I supposed to do now that he's gone?"
"What did you do to get over your first love?"
"Do you still think about your first love?"
"I can't do anything except cry. Is this normal?"
"Have you ever cried yourself to sleep?"
"Why did she leave me?"
"What did I do wrong?"
"Why doesn't he love me?"
"Does he not know how much I love him?"
"Why did this happen to me? It's not fair."
"Should I ask her to come back to me?"
"I'm willing to beg. I'm willing to do anything. Do you think it will help?"
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Broken Heart - Talking to Person with Broken Heart
Talking to someone with a broken heart
"Time is the only thing that can heal your heart."
"It takes a while, but eventually, you'll be yourself again."
"I know it's painful, but it's only temporary."
"It's normal to feel this way. It's one of the most painful things."
"You have to move on."
"You need to get over him."
"There are plenty of girls for you."
"There are a lot of fish in the sea. You shouldn't feel bad about losing one."
"I'm confident that you'll find a better guy."
"He wasn't good to you. It's actually better that you guys broke up."
"I know you're hurting, but it was for the better."
"He was a jerk. You must realize that your situation is much better without him."
"I don't know what you saw in her. She wasn't good to you."
"I also know you must still have strong feelings for her, but try to think of the bad things. You know she didn't treat you that well. Is that the person you want to spend the rest of your life with?"
"I remember my first break up. It was the worst feeling in the world. I was crying everyday for three months. And slowly, it got better. I know you'll feel better too."
"My first break up was pretty painful. It took me two years to get over her. I was still crying after 6 months. But it felt good to move on. I knew there was a better girl for me. I know there is a better girl for you."
"I sometimes had bad thoughts too. I thought that it would be easier to die than live with the pain. But you know it's wrong. I'm so glad that I dealt with the pain. I'm now a stronger and better person."
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Broken Heart - Interactive Practice
A: "Hey Mike. I heard about your break up. You must be devastated."
B: "It's more than I can bear. I don't think I can go on."
A: "Come on Mike. It's not the end of the world."
B: "It's the end of my world. She was everything to me. I loved her so much."
A: "I remember my first break up. I remember it was the hardest thing I ever went through. So I know it must be really tough right now."
B: "Every night, I cry myself to sleep. Can you believe that I actually cry everyday?"
A: "It's normal to cry. You shouldn't feel bad about it. It's the only way to let it out."
B: "How long will I feel like this? How long is the pain going to last?"
A: "It's different for everyone, but it took me four months to get over Jessica."
B: "Four months... I have to live in hell for four months..."
A: "But I'm ok now. I moved on and I'm dating other great people. I know you will be better."
B: "Why do you think she left me?"
A: "I really don't know. Some people change and they want to go in different directions."
B: "But I loved her so much. I loved her more than anything in this world. She was my world."
A: "I know you love her."
B: "I don't think I'll be able to love anyone again."
A: "I thought that too. I thought Jessica was the only person I would ever love. But it changes. It really does. You'll get better and become a stronger person."
B: "I hope so."
A: "Why are you so quiet?"
B: "My girlfriend just broke up with me."
A: "You must feel terrible now."
B: "Yeah."
A: "I remember my first break up. It was the worst feeling in the world. I was crying everyday for three months. And slowly, it got better. I know you'll feel better too."
B: "You've been through this too?"
A: "Yeah. I remember it very clearly. The pain makes it easy to remember. I know you're really hurting right now, but you know many people experience break ups."
B: "But it hurts too much."
A: "I know it's painful, but it's only temporary. After the pain goes away, you'll find other girls."
B: "What if I don't want to find another girl?"
A: "You'll change your mind. Look at everyone in the world. They all break up and move on. The faster you understand this, the quicker you will recover."
B: "You're right."
A: "I also know you must still have strong feelings for her, but try to think of all the bad things. You know she didn't treat you that well. Is that the person you want to spend the rest of your life with?"
B: "Yeah. Thanks for the talk."
A: "I'll give you a call later. We should hang out. It's good to be around people."
B: "Ok. I'll talk to you later."
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Afraid or Scared
There are several synonyms for scared that are commonly used.
Frightened/Freaked out/Terrified/Afraid/Fear
"I'm scared."
"I get scared when I'm alone at night."
"I get scared pretty easily."
"I get scared watching a horror movie."
"It's frightening walking home at night."
"I didn't know the mirror was there so I was frightened when I saw my reflection."
"My little daughter gets frightened easily, so we keep the light on for her until she goes to sleep."
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Freaked out is more of a slang term used among the guys. My friends think it is a little girlish to say they are scared. So instead, they use the word freaked out.
"When I was at a public bath room, three guys surrounded my stall waiting for me to leave. I was so freaked out."
"I got freaked out when I saw the bat fly across the room."
"It's freaky walking through a dark park at night."
"She was so terrified that she turned blue for a second."
"It was a terrifying experience. We were both freaking out."
"I was terrified watching that movie."
"If you're afraid, then you don't have to do it."
"My wife is afraid of the dark."
"When I was little, I was afraid of everything."
"I'm not afraid of death."
"I fear that we'll lose the war."
"I fear that he'll get away."
"You shouldn't let fear control you."
"He fears that you will be mad."
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Afraid or Scared - General Sentences
Questions
"Do you get scared easily?"
"Do you get scared watching horror movies?"
"Are you afraid of the dark?"
"What was the most terrifying experience you ever had?"
"Do you get scared when you are at home by yourself?"
"What do you do when you feel scared?"
"Are you afraid of death?"
"Hey Theresa, I just watched a movie and I'm scared. Do you want to get together?"
"If you're not busy, do you want to come over? I just watched a movie and I'm afraid to be alone."
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General Sentences
"My dog gets scared during fourth of July."
"My dog gets scared when he hears a loud noise."
"My wife hates watching scary movies. She's afraid of ghosts."
"My little brother is afraid of his own room. He thinks there's a monster in the closet."
"My sister is terrified of spiders. She screams every time she sees one."
"I'm not afraid of ghosts and monsters. They're all fake."
"When I was young, I used to get scared, but it all changed when I grew up."
"I remember being afraid of a lot of things when I was younger."
"The whole country was scared after the 9/11 attack."
"The leaders of America said we shouldn't live in fear."
When someone is scared, one instinct is to run away from the situation. The phrase, 'running scared' is used this way.
"Why is he running scared?"
"Is the government running scared?"
"The revealed secret had the CEO running scared."
"My company is downsizing. It's a little scary going through this. I don't know if I will have a job next month."
"I'm afraid my company is going to lay off our whole department."
"It's a little scary waiting for the test results. This is so important to me. I really hope I pass."
"If I tell her, I'm afraid she's going to blow up."
"I'm afraid to tell her because she's going to be mad."
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Afraid and Scared - Interactive Practice
A: "Hello?"
B: "Hey Tina. What are you doing?"
A: "I was just watching TV. What's going on with you?"
B: "I just watched a movie and I'm scared."
A: "What did you watch?"
B: "I saw the Sixth Sense. I didn't know it was going to be so scary."
A: "I remember that. It was a great movie. But it was definitely scary."
B: "If you're not busy, do you want to come over? I'm afraid to be alone."
A: "Sure. I can come over. What should we do?"
B: "How about if we watch a comedy. I need something to get my mind off the frightening images I have from the Sixth Sense."
A: "Ok. I'll get ready and leave. I'll see you in about 20 minutes."
B: "Hurry, ok. It's dark out."
A: "Don't worry, nothings going to happen. I'll be there real soon."
B: "Ok. See you soon."
A: "What are you afraid of?"
B: "I'm not sure. I used to be scared of a lot of things when I was young, but not anymore."
A: "Are you afraid of death?"
B: "Only if I think about it so much. But death is inevitable, so there is no use thinking about it."
A: "How about horror movies?"
B: "No. I know they're all fake so there is nothing to be afraid of. How about you?"
A: "I get scared pretty easily. I'm actually frightened of bee's."
B: "Really? Why?"
A: "I don't know. I got stung when I was young and ever since, I've always been afraid of them."
B: "What other things are you afraid of?"
A: "Sitting by the camp fire and telling horror stories is very scary."
B: "Wow. You're afraid of many things huh?"
A: "I guess so. Aren't you afraid of something coming out of the bushes?"
B: "It's not going to happen. We probably went camping dozens of times and nothing ever came out of the bushes. What makes you think something will?"
A: "I don't know. I guess I'm terrified at the possibility."
B: "If you were realistic, you probably wouldn't be scared of everything. Maybe you have too much imagination."
A: "I should try to think more realistically. I'll do that."
B: "Good. After awhile, you won't be afraid of so many things."
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Other Emotions - Emotional
"I know a lot of artists and many of them are emotional. I think it helps them with their creativity."
"I saw a guy cry in a movie. He must be very emotional."
"Emotional girls are high maintenance. It's really a headache dealing with them."
"My last boyfriend was so emotional. His emotions would change drastically in the same day."
"Your ex-girlfriend was a total psycho man."
"He's a psycho. I saw him stalking you for a week."
"My last girlfriend was a psycho. She would get upset at nothing and start crying the next minute."
"I had a jealous boyfriend. He followed me around everywhere. I thought he was emotional because he would cry when I would yell at him, but I now think he's a psycho."
"He's pretty emotional about that topic."
"I wouldn't say anything negative about blind people. She's very emotional about it."
"Anytime we talk about it, he gets very emotional."
"His voice started getting louder when we were talking about the war. I didn't know he was emotional about it."
"My father had a friend who was killed in the Korean war. He gets emotional thinking about it."
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Other Emotions - Feeling Nothing
No emotions
Feeling no emotions is one of the worst emotions. Many times it is described as being dead on the inside. Without emotions, it is hard to tell if you are a person. Here are some sentences I heard people say.
"I don't feel anything. I don't know if I'm alive."
"I hurt myself because it makes me feel alive."
"I'd rather feel pain than feel nothing at all."
"Not feeling anything is so depressing."
"When my younger brother died, I didn't feel anything. It was worse than feeling sad."
"I've never seen that guy laugh or cry. He's so emotionless."
"I wonder if she feels anything. She's so cold."
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Other Emotions - Restless
Restless
Being restless is an uncomfortable feeling. You feel like you want to do something, but there is nothing to do. It's hard to sit still and you have too much negative energy.
"Being restless is having too much negative energy."
"Being restless is terrible because it's being bored when your body wants to do something."
"I don't know what's wrong with me. I'm so restless."
"I can't fall asleep. I'm too restless."
"I'm either bored or restless. I can't tell."
"I gotta find something to do, or I'll die."
"It's hard for me to relax when I'm restless."
"He gets restless very frequently."
"Why are you moving around so much? Are you restless?"
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Other Emotions - Proud
Proud
"I'm so proud of you."
"I'm very proud of you."
"You did a great job. I'm so proud of you."
"My mother always tells me that she's proud of me."
"I bet your parents are proud of you."
"You should feel proud of your accomplishment."
"That was awesome. You should feel proud of yourself."
"I'm very proud of you, son."
"I'm proud of my little brother. He did a great job."
"I don't know why he's so proud of himself."
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Other Emotions - Anxious and Anxiety
Anxiety / Anxious
"I feel weird all the time. I'm anxious about everything."
"I feel anxious anytime I'm faced with uncertainty."
"I heard it's very uncomfortable feeling anxious about everything."
"I need to see a doctor about my anxiety problem."
"Mike went to see a doctor and she told him that he has an anxiety disorder."
"There are medication for anxiety disorders. You should ask your doctor about it."
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There are times you can use the word anxious and not refer to a medical or serious condition.
"It's going to be fun. I'm anxious to get started."
"The project is going to be great. I'm anxious to start on it."
"Jill was anxious to start classes on Monday. She really likes school."
"Jack is anxious to play. Let's have him go first."
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Other Emotions - Interactive Practice
A: "How are you feeling these days?"
B: "I don't know. A little bored and restless I guess."
A: "Why is that?"
B: "I have so much time on my hands and I have nothing to do."
A: "Why don't you go out and have fun?"
B: "I would like to, but I have to save some money so I can't go out all the time."
A: "That sucks."
B: "After awhile, I start to feel anxious."
A: "Try relaxing and reading a good book. That's always a good way to kill time."
B: "That's true. How about you? How are you these days?"
A: "I'm doing pretty good these days. My kid just finished kindergarten. I'm so proud of him."
B: "That's great to hear. He must be big now. It's been a year since I saw your son."
A: "Yeah. He grew a lot in the last year."
B: "I bet you're very proud of your son."
A: "Yes I am. Thanks."
A: "What happened to that girl you were seeing?"
B: "Oh Jackie? We broke up last week."
A: "That was a short relationship. You only started dating 2 months ago."
B: "It was actually a long two months. She was a psycho."
A: "What do you mean?"
B: "She would be laughing one moment, and if I said something insensitive, she would start crying. I didn't want to deal with that."
A: "She sounds very emotional."
B: "She was a psycho man. One time we were suppose to get together. I was waiting for her call, and when she finally called, she was screaming why I wasn't at her place."
A: "Were you suppose to be there?"
B: "I thought she was going to call when she was done shopping. It was a misunderstanding. She was literally screaming on the phone over this."
A: "Ok. You're right. She's a psycho."
B: "I'm just glad it's over."
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Feelings Review - Interactive Practice
A: "Hey Matt. I just got a job at a consulting firm."
B: "Congratulations. That's great!"
A: "I'm so happy. I don't have to worry about finding a job and interviewing anymore."
B: "When do you start?"
A: "I start next Monday."
B: "You're going to have to put in a lot of hours you know."
A: "I know. I'm a little nervous, but it's pretty exciting."
B: "I bet. You must be stoked."
A: "Yeah. I'm going to celebrate tonight. Wanna hang out?"
B: "Sure. It's on you right?"
A: "Of course. How about Toby? Should we call him?"
B: "I don't know. He's a little depressed. He's having a hard time finding a job right now."
A: "I should still tell him. In the least, I can refer him to my company. It might help."
B: "That sounds like a good idea."
A: "Why the long face?"
B: "I'm getting sick of work man. I can't take the political bull in the company any more."
A: "Did you just get your review or something?"
B: "Yeah, but that's not why I am upset. I just found out another guy got a promotion. He doesn't know how to do anything. He sits there and kisses the managers butt all day long."
A: "That sucks."
B: "I'm just pissed that management can't see behind his smooth talking lies."
A: "Look on the bright side. At least you have a job."
B: "Yeah. I shouldn't stress about this anymore. It's not like I can do anything about it."
A: "Exactly. Instead, we should have some drinks tonight."
B: "How about a cold bottle of beer."
A: "Now you're talking."
A: "Martha. What's wrong? Why are you crying?"
B: "Jake just broke up with me."
A: "I'm sorry. When did this happen?"
B: "Yesterday. I didn't even know it was coming. He just told me he found someone else."
A: "What a jerk. He doesn't deserve you."
B: "But it still hurts. I thought I loved him."
A: "He didn't treat you that well either. Maybe you don't want to hear this, but I think you can do better."
B: "Better or worse, it doesn't matter. I had a lot of feelings for him. I really liked him"
A: "It must be really painful. I remember when Josh and I broke up. I was crying for a week."
B: "I know I'll get over him. My first break up was painful because I was nanve."
A: "Exactly. You'll find someone again. You should get your mind off of this. Let's go shopping."
B: "Maybe tomorrow. I don't feel like it tonight."
A: "How about coffee down the street?"
B: "Sure."
A: "What are you doing here on the bench? You've been here for an hour."
B: "I'm just thinking about Lucy. I can't get her out of my mind. I think I'm falling in love."
A: "Crazy boy. You barely know her."
B: "It doesn't matter. I like everything about her. I like the way she talks, the way she walks, her hair and her lips. I would give anything to kiss her."
A: "Did you tell her how you feel?"
B: "No way. I'll scare her away."
A: "You won't know until you tell her."
B: "Maybe later. But right now, all I can think about is her legs and her face. She is so beautiful."
A: "You're wasting your time. At least talk to her. You don't have to tell her how you feel."
B: "Yeah. I started talking to her in my Poly Sci class. I try to sit next to her as much as I can."
A: "That's a start. After awhile, you'll find out if she is everything you make her out to be."
B: "It won't matter because I love everything she does."
A: "Dude, you're blind as a bat. You're just infatuated with her."
B: "These feelings are too strong to be infatuation."
A: "We'll see in a couple of weeks. Let's go grab something to eat. You're human aren't you?"
B: "To think of it, I am a little hungry. Ok. Let's go."
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English Milestone Review - Interactive Practice
A: "Hi. Aren't you in my sociology class?"
B: "I think so. With Professor Robinson right?"
A: "Yeah. I'm Nicole."
B: "I'm George. It's nice to meet you."
A: "How are you liking the class so far?"
B: "I like the subject. I think it's pretty interesting."
A: "Me too. But it's hard to sit in class when the weather is so nice."
B: "Tell me about it. The weather has been so great lately."
A: "So, what year are you?"
B: "I'm a sophomore. How about you?"
A: "I'm a freshman."
B: "Where are you from around here?"
A: "No. I'm from the east. I grew up in New York."
B: "New York? That seems like a fun place."
A: "More like a busy place. Everyone is always on the run over there."
B: "I grew up in San Francisco."
A: "That's not too far from here. Do you like living on the west coast?"
B: "I haven't been to many other places, but the west coast is a great place."
A: "Yeah. I like it too."
B: "Are you ready for the mid term next Friday?"
A: "I'm so behind. I've been going out a lot. I'm having so much fun, but I really need to catch up on my school work."
B: "Where do you usually hang out?"
A: "No where specific. We always do different things."
B: "Have you been to Alcatraz yet?"
A: "Not yet. I want to go though."
B: "I highly recommend it. It's an interesting place to visit."
A: "Maybe you could take me there."
B: "If you get a B or better on your midterm, I'll take you there."
A: "Deal. It was great meeting you. I'll talk to you again tomorrow."
B: "Ok. See you later."
A: "I can't believe it took you so long to ask me out on a date."
B: "I always thought you like Mark, so I didn't think I had a chance."
A: "I had this thing about him, but it's over. So, what do you like to do on your free time?"
B: "I like sports, watching movies, reading books. Things like that."
A: "What type of movies do you like?"
B: "I like drama and comedy."
A: "Me too. Mostly drama though. Have you seen Pay it forward?"
B: "Yeah. I loved that movie."
A: "It's one of my favorites. I cried so much at the end."
B: "I thought the idea of paying it forward was awesome."
A: "What was your favorite comedy?"
B: "Do you remember the Three Amigos?"
A: "Vaguely. I was pretty little when that came out."
B: "I don't remember it much back then, but I saw it again the other day and it cracked me up."
A: "Maybe I need to see that movie again."
B: "I think it is a classic. So many funny scenes."
A: "I really liked the Mask with Jim Carrey."
B: "He is hilarious. I love that guy."
A: "I like most of his movies. He is such a character."
B: "What else do you like to do?"
A: "Well, I like to exercise."
B: "Where do you exercise?"
A: "I go to a health club by my house. But on a nice day, I like to jog around the lake."
B: "That's good. I like to stay in shape too. But I do that by playing a lot of sports. Do you play any sports?"
A: "I played a little bit in high school, but nothing really these days."
B: "Have you tried golf?"
A: "Don't start with that. My dad always nagged at me to play, but I never got into it."
B: "What do you usually do with your friends?"
A: "We go out shopping a lot."
B: "Where do you usually go?"
A: "Usually downtown. It's more fun in the city than in the mall. Plus, there are too many high school students at the mall."
B: "I know some girls like bags, and some like shoes, what do you like to shop for the most?"
A: "I can never have too many pairs of shoes. I have like 30 pairs already, but I am always shopping for more."
B: "Oh. The foods here."
A: "Great. I'm so hungry."
B: "After dinner, do you want to catch a movie?"
A: "Sure. I'm always up for a good movie."
A: "Hey Mark. What are you doing?"
B: "Just watching some TV."
A: "Anything interesting on?"
B: "Not really. Just watching the sports highlight on ESPN."
A: "So I take it you're pretty bored too."
B: "Just killing time until I find something to do. What are you up to?"
A: "It's Saturday and we are sitting at home doing nothing. What's wrong with us?"
B: "You wanna shoot some hoops?"
A: "I already tried to call up some of the guys, but they are all busy."
B: "Where's your girlfriend? I thought you were going out with her today."
A: "She's out shopping with her friends."
B: "Let's go to Starbucks and think of something to do then."
A: "Aright. Do you have any cigarettes?"
B: "I only have a couple left. Why don't you pick some up on the way."
A: "Ok. See you there in about 30 minutes."
B: "Aright. See you there."
A: "Damn Mark. I never noticed that belly of yours."
B: "It's all the beer. I need to start working out again."
A: "That reminds me. I should've hit the gym today."
B: "Where do you work out?"
A: "At Bally's. It's pretty close to home so it is convenient."
B: "How much are you paying?"
A: "I only pay 20 bucks a month."
B: "That's pretty good. I think I should join."
A: "If you join, we could work out together. It's so much better working out with another person. It's hard to motivate yourself when you are alone."
B: "What do you usually do in the gym?"
A: "I usually spend about 20 minutes on the step master, and then lift weights for about an hour."
B: "Do you go everyday?"
A: "No. I try to go 4 times a week, but lately, I've been only going about 2 times a week. That's why I need you there. You should join."
B: "Will it help me to get some girls?"
A: "If you get rid of that belly of yours, I promise you'll have a better chance with girls. Anyways, there are so many fine chicks working out at the club."
B: "Really? I'm signing up tomorrow."
A: "There are some girls with tight outfits. You can see the shape of their body and some of them are really fine."
B: "As long as there are some ladies with nice legs, I don't mind."
A: "So you're really going to join?"
B: "Yeah. Let's go in tomorrow and I'll sign up. We can work out together."
A: "Cool. Let's go hit some bars to celebrate."
B: "I'm down with that."





Eating Together
Here are some questions commonly used when asking someone to cook a meal and have dinner.
"Would you like to come over to my house and have dinner with me?"
"Maybe we could cook dinner together?"
"What time should we plan on getting together?"
"Do you have any suggestions on what we could make?"
"We should probably make a grocery list."
"Do you want to go to the grocery store together?"
"What grocery store do you prefer?"
"If we could go together do you want me to drive?"
"Should we pick up any wine or beer to drink at dinner?"
"Maybe we can split the grocery bill?"
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If you are asked any of these questions, here are ways that you could respond.
"Sure, I would love to come over for dinner. I really love to cook and it might give us some time to catch up with one another."
"That sounds great. I am free tonight so I can definitely make it."
"Cooking dinner together sounds fun."
"I think that is a good idea, maybe we can share recipes."
"How does 5 o'clock sound?"
"I get off work at 5. I can go straight home to grab a few things and meet you around 6."
"I have this new recipe I have been dying to try. Do you like Italian food?"
"I am not too picky. I have some steak and chicken we can use."
"Yes we probably should make a list. I don't want to forget anything."
"I am pretty sure I will remember everything we need, but if you want to jot a few things down that is ok with me."
"Sure, we can go to the grocery store together."
"Let's see what we both have at home to cook and maybe we can skip the grocery."
"I usually shop at Albertsons."
"I don't have a preference where we go."
"If it's ok I can just meet you there."
"Sure, you can drive if you don't mind."
"I do not drink alcohol but maybe we could grab some soda."
"Sure, wine sounds good with dinner. I prefer white wine."
"I think splitting the bill is a good idea."
"No big deal. I can buy the groceries this time and if we do this again you can treat."
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Cooking Together
Here are some questions commonly used when cooking a meal together.
"You have a preference on which job to do?"
"Do you mind heating up some water on the stove?"
"Do you have any different ways to prepare this meal?"
"Would you like something to drink while we are cooking?"
"Do you mind setting up the table for us?"
"Can you turn the oven on to 360 degrees?"
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If you are asked any of these questions, here are ways that you could respond.
"No, I really don't have a preference."
"Yes, I would really like to prepare the salad."
"No problem, I will heat the water up now."
"Sure I can heat it up. Do you mind it boiling?"
"I have a way to prepare this that my mom taught me."
"I don't really have any other ways. Let's just do what the recipe says."
"Sure, can I have a glass of water?"
"No thanks. I might just wait until dinner."
"Sure I can set the table."
"I have never set the table before. Do you have a particular way of doing it?"
"Yes, I can turn on the oven."
"No problem."
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"What is your favorite TV show?"
"Do you have a favorite book?"
"Do you have any brothers or sisters?"
"Where were you born?"
"Do you have any hobbies?"
"So how is work going?"
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Eating and Clean Up
Here are some questions commonly used while eating and then cleaning up afterwards.
"Do you mind if we pray before we eat?"
"I love your recipe for the chicken. Where did you get it?"
"Can you pass me the salt?"
"Would you like some dessert?"
"Can you help me clear the table?"
"Do you want to take home any leftovers?"
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If you are asked any of these questions, here are ways that you could respond.
"I normally do not pray but you can if you want."
"That sounds good. I will let you pray if that is ok."
"I found the recipe in a cookbook I have."
"My mom gave me the recipe a few years ago."
"Sure, here you go."
"Yes I can."
"Dessert sounds awesome."
"No thank you, I am too full to have dessert."
"Yes, let me help you clear the table."
"Sure, I will just put the dishes on the sink."
"Sure, I will take home some leftovers."
"No thanks. You can just save it so you can have something for tomorrow."
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Here is a list of a few other statements you can say after eating.
"Thank you for a wonderful dinner."
"Thank you for your help."
"Thank you that was delicious."
"I sure am full."
"Thank you for inviting me."
"Thanks for accepting my invitation to come over."
"We should do this again sometime."
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Grocery Shopping
Here are some questions commonly used when preparing to grocery shop.
"Should we make a list first before we go?"
"Should we check the newspaper for coupons?"
"Should we plan out our meals for the week?"
"Should we check in the fridge for anything that has expired?"
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If you are asked any of these questions, here are ways that you could respond.
"Yes, I think making a list would save us time once we are there."
"I have been making a list this week as I noticed we needed things. Take a look and see if anything needs to be added."
"I will get Sunday's newspaper to look for coupons."
"That's ok. They usually have coupons at the store we can use."
"I think planning our meals would be smart. That way we know exactly what we need."
"I don't think we need to plan our meals. Let's just make a list of things we need and we can cook whatever we have."
"Yes we should check the dates on what we have. That way if anything is expired we can replace it."
"I think most of what we have is ok. We don't need to check the expiration dates."
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Planning
"Should we go to Costco for some of the bigger items we need?"
"Should we go at a certain time so it's not so crowded?"
"Should we go to the fresh market or to our regular supermarket?"
"Should we both go and take the kids or one of us stay home with them?"
"Should we take our own grocery bags?"
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If you are asked any of these questions, here are ways that you could respond.
"Let's go to Costco some other day, it will take too long."
"Sure, I think we can find most of what we need there."
"I like to go to the grocery at night. There always seems to be less people."
"I prefer to go in the morning so I can get it over with."
"I think we should go to both. We can get the vegetables and fruits we need at the fresh market."
"Let's just go to the regular grocery. We do not have time for both."
"If we go to Fred Meyer the kids can go into the kids play area. That way we can shop without any distractions."
"It might be too much to take the whole family. I can just go if you do not mind staying home with the kids?"
"I think we should take our own recyclable bags. It's good for the earth!"
"We can just use what they have there."
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At The Grocery
While at the grocery you could be asked by workers a variety of questions.
"Do you need any help finding anything?"
"Would you like a sample?"
"Do you have any coupons?"
"Do you have your grocery card?"
"Would you like paper or plastic bags?"
"Would you like any help out to your car?"
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If you are asked any of these questions, here are ways that you could respond.
"Yes, can you please tell me where I can find your produce section?"
"No thanks, I know where to find what I need."
"What kind of samples do you have?"
"From the samples you offered me, where can I find them in the store?"
"No I do not have any coupons."
"Yes I do have coupons. Let me get them."
"I do not have a grocery card. What is that?"
"I do have a grocery card. Here it is."
"I would like paper bags please."
"I brought my own bags to use. Here you go."
"No thanks, I don't need any help out today."
"Yes, I would like some help taking my groceries out to my car."
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You too, may have questions while at the grocery. Below are a few examples of things that you might ask.
"Can you tell me what isle the frozen food is in?"
"Can you help me reach that?"
"Can you tell me the difference between...?"
"Can I please have a pound of the oven roasted chicken breast?"
"Do you have any more of this in the back room?"
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Pet Care
Choosing a Pet
Here are some questions commonly used when discussing what kind of pet to consider.
"Do you like cats or dogs?"
"Do we have time for training?"
"Do you have a house or an apartment?"
"Is this going to be a family pet?"
"Would you consider getting a pet from a shelter?"
"Is there any other animals you are considering?"
"Are you active?"
"Are you comfortable grooming a cat or dog?"
"What kind of food should you feed it?"
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If you are asked any of these questions, here are ways that you could respond.
"We like cats and dogs but are looking more for a dog."
"My wife is allergic to cats, so we prefer a dog."
"We both work full time so finding time for training may be tough."
"I really want to be committed so I will take my dog to training classes."
"We live in a small apartment so maybe a cat or very small dog would be best."
"We have a house with a yard so we have lots of room for any size dog."
"Yes, we have children so we need a pet that can get along with small kids."
"This is just me, so my house is pretty quiet."
"We are not sure about cats or dogs but we really are interested in a fish."
"My kids really want a hamster, but my husband and I are not too sure yet."
"I run everyday so having a dog that could run with me would be great."
"We go on walks occasionally but are not really active."
"I am not too comfortable grooming animals so I would probably take it somewhere for nail trims and baths."
"Yes, I am familiar with brushing and nail cutting but we would have to take it somewhere to get it bathed."
"I think we should just ask our veterinarian."
"I hear that a raw diet is the best. Maybe we can look up information on it."
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Bringing Home a Pet
"What kind of food do we need to get?"
"Should we get a crate to keep it in?"
"Should we get any toys?"
"If we get a crate where should we put it?"
"Do we need to put things out of reach of the animal?"
"Do we need a collar?"
"Where should we feed it?"
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If you are asked any of these questions, here are ways that you could respond.
"The breeders gave me information on how much to feed."
"I read in a book we are suppose to feed it twice a day."
"I heard a crate is good with helping to house train."
"Yes, I think we should get a crate. I don't want it pooping all over."
"I think we should get some squeaky toys."
"I say we ask someone at the store what they recommend."
"I think we should keep the crate in our bedroom."
"I think we should keep the crate in the garage."
"Since she is a puppy we should definitely pick up anything around the house she can chew."
"Yes, we need to put away anything we don't want it to chew on."
"Yes we need a collar and leash so we can take it on walks."
"I think we should get a collar with sparkly diamonds on it."
"We should feed it in the kitchen."
"We should feed it in its cage."
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Taking Care of a Pet
Here are some questions commonly used asking about pet care.
"How often should we walk it?"
"Should we brush its teeth?"
"How much should we feed it?"
"How often do we need to clean the cage?"
"How often do we need to change the water?"
"How often should we brush it?"
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If you are asked any of these questions, here are ways that you could respond.
"I have never done a nail trim."
"Yes, I used to trim our dogs nails when I was growing up."
"We should walk her every day. The Vet said it is healthy for her."
"I think we should walk her as much as we can. It's good exercise for us too."
"I will ask the Vet if we should brush its teeth."
"Yes, I read it's good to keep their teeth clean."
"The breeder said to feed her 1 cup two times a day."
"I am not sure how much to feed her. Let's look on the food package."
"We need to clean the cage once a week."
"We should just change it once it starts to smell."
"We need to change the water once a week."
"We will just clean it once in a while."
"We should brush her daily."
"We only need to brush her once in a while."
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Child Care
Here are some questions you can use when looking into an in house daycare.
"How long have you been running a daycare?"
"Are you licensed?"
"What hours are you available?"
"What if I am late picking up or dropping off?"
"How much do you charge?"
"Do you have some references?"
"Are you certified in child CPR?"
"What is the ratio of children to teacher?"
"How do you discipline a child?"
"Do you have the children nap?"
"How many and what are the ages of the children you're currently looking after?"
"Are the children separated by age group?"
"What is your curriculum?"
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Below are some questions that you might be asked when looking into an in house daycare.
"Has your child ever been to a daycare before?"
"Does your child have any allergies?"
"Does your child have any special needs?"
"What is your child's feeding schedule?"
"What is your child's nap schedule?"
"How do you discipline at home?"
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Here are some questions commonly used when discussing which banks to consider.
"Is it important that they offer internet and telephone banking?"
"How important is location and accessibility?"
"Will you need a safe deposit box?"
"Is free checking important to you?"
"Are free withdrawals from an ATM important?"
"Is reputation of the bank important to you?"
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If you are asked any of these questions, here are ways that you could respond.
"Yes, internet and telephone banking is important. I work late hours and have a hard time going during their normal business hours."
"Not really, I do not feel comfortable doing money transactions on the internet."
"Location is really important. I like to visit my bank on a regular basis."
"Location is not that important since I do most of my banking online."
"I will not need a safe deposit box."
"I have some valuables that I do not feel comfortable having at my home so yes, I will need a safe deposit box."
"Of course free checking is important. I do not want to be charged for writing checks."
"Free checking is not really important, I really do not write checks."
"Free withdrawals are very important. I use the ATM machines all the time."
"I prefer not to use the ATM card so it's not that important to me."
"The banks reputation is important to me. I want to feel comfortable with where my money is."
"I thought all banks were the same. It does not matter to me."
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Managing Your Money
"How often should I check my savings/checking balance?"
"When I withdrawal money should I write it down?"
"Should I come up with a budget?"
"Should I pay bills online or send payments in the mail?"
"Should I have a direct deposit from my work?"
"What if I notice anything unusual on my bank statements?"
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Investing
Here are some possible questions to ask when talking about investments.
"Can you tell me about bonds?"
"Can you give me more info on stocks and the stock market?"
"Can you give me information on mutual funds?"
"How long has this company been in business?"
"What am I investing in?"
"How risky is the investment?"
"When can I access my money?"
"Are there any fees?"
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Mail
Here are some questions commonly used when discussing the preparation of letters and packages to send.
"Where do I put my name and address on the letter I am sending?"
"How do I know if I need to put more than one stamp on the card I am sending?"
"What should I put with the item I am shipping to make sure it does not break?"
"How heavy can the objects be that I am sending?"
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Here are some possible answers to the question above regarding the preparation of letters/packages.
"You always put your name or the senders name and address in the top left corner of the package/letter. This is in case it cannot be delivered and needs to be returned to you. It will be returned to the address you have provided."
"I would either take the letter to the post office and ask them or look on the postal website to look at weight regulations when sending out letters."
"You can use newspaper or purchase packing material from the store to place in with what you are sending. You may also want to write on the outside of the package that what is inside is FRAGILE. This will inform whoever is handling it to be careful and handle gently."
"You can send objects of various weights but you will be charged upon how much it weighs when shipping it. Meaning the more it weighs the more it will cost you to ship."
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Sending Mail
Here are some questions commonly used when discussing sending a package or letter.
"Can I just put this card in my own mailbox for the mailman to pick up?"
"If I am sending something breakable should I inform the post office?"
"How fast will my letter/package get to the person I am sending it to?"
"Why should I want to send a package through another company other than the post office?"
"How much will it cost to send this?"
"How do I know if I need more than one stamp on this letter?"
"Is there a way I can be notified once my package is delivered?"
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If you are asked any of these questions, here are ways that you could respond.
"Yes, if your letter is stamped and addressed you can just put it in your mailbox and the postman will take it to the post office."
"Our mailbox has a different place to put outgoing mail. You may want to look at yours to see if you have one."
"Yes, I would inform the post office. They usually ask if what you are sending is fragile or breakable but you can also write on the outside of the box FRAGILE."
"I would definitely let them know so they do not break anything."
"There are lots of options when sending something. The price may vary depending on the weight of the package and how you want it sent. I would just check with the post office."
"You can choose anything from next-day delivery to regular delivery which could take days. Checking with your post office or looking online is always a good way to get information."
"Using a company like FedEx or UPS you can usually guarantee a faster delivery but they are a bit more expensive."
"The post office can weigh the package for you and let you know how much it will cost to ship your item."
"I have a scale at home I use to weigh packages. Then I look online to see how much it will cost."
"I think it depends on the weight, take it to the post office."
"Just send it with one stamp. If it is too heavy they will send it back to you."
"Yes, the post office can email you a confirmation of delivery."
"They can give you a tracking number so you can look online to check on the delivery of what you are sending."
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Receiving Mail
Here are some questions commonly used when receiving mail.
"What happens if I am not home and something is delivered to me?"
"Do I need to sign for a package when it comes?"
"If I am out of town can I put a hold on my mail?"
"Can a neighbor accept a package for me?"
"What if I receive a package that is not addressed to me?"
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If you are asked any of these questions, here are ways that you could respond.
"If you are not home the postman will leave you a note. They may try and deliver it another day or you might have to go to your post office to pick it up."
"Sometimes they will just leave the package on your front doorstep. If you live in an apartment they might just leave it at the rental office."
"Not all packages need to be signed for."
"If you need to sign for a package and are not home they will not leave it."
"Yes, you can put your mail on hold either by filling out a form at your post office."
"Yes, you can actually do it online. Just check the post office web site."
"I am not sure. Maybe you should call the post office."
"I think they can but you have to inform the post office before hand that you will allow it."
"I would take a package not addressed to me to the post office and let them know."
"If it was addressed to a neighbor, I would just take it to their house."
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House Care
House Care-Inside
Here are some questions commonly used when talking about taking care of your house from the inside.
"How often should I change the batteries in the smoke detectors?"
"How often should I change the air filter in the furnace?"
"Should I clean the house myself or look into hiring a cleaning company?"
"What should I use to clean my carpets?"
"What colors should I use to paint the inside?"
"Should I have one can for trash and one for recycling?"
"How should I decorate?"
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If you are asked any of these questions, here are ways that you could respond.
"Some smoke detectors will beep loudly to let you know when the batteries are low."
"I would change the batteries every six months to be safe."
"You should change your filter every six months also."
"I am not sure, I just take it out and look at it. If it is dirty I replace it."
"Make time during the week to clean. It helps keep a clean environment and you can feel good about having a clean house."
"If you have the money I would hire a cleaning company. They do a good job and you can just relax more."
"For small stains I just use spot cleaner I purchased from the store, otherwise I rent a cleaner and do it myself."
"I usually hire a carpet cleaning company. They do a better job than I can do myself."
"I would go to a home improvement store and look at their paint colors."
"You could get some magazines and look for ideas."
"You should always recycle so I would have two cans, one for trash and one for recycling."
"You can just have one, it's less of a hassle."
"You could hire an interior decorator to help you decorate."
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House Care - Outside
Here are some questions commonly used when talking about taking care of your house on the outside.
"How often should I mow the grass?"
"What should I do to get rid of the weeds?"
"When should I plant flowers?"
"How do I clean my outside windows?"
"How do I get rid of moles?"
"What do I do about bee hives?"
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If you are asked any of these questions, here are ways that you could respond.
"You should mow your grass once a week."
"I just mow mine once it gets really long."
"I would go to Home Depot and ask someone for recommendations."
"It depends on what kind of weeds you have, some are worse than others."
"You should plant flowers in the spring."
"I would always wait until it gets warm to plant flowers, that way they will last all summer."
"I would use a ladder and clean my outside windows myself."
"I would see if you can hire someone. Your windows are really high and you could get hurt."
"They sell pellets you can put in mole holes to help get rid of them."
"I would call a pest control company and ask them for recommendations."
"I would not mess with bee hives, call for someone to come out and get rid of it."
"I would buy bee killer spray from the store and just spray it."
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Phone
Here are some questions commonly used when talking about cell phones.
"With all the cell companies out there how do I decide who to go with?"
"Should I ever consider a pre paid cell phone?"
"I have never text before. Would you recommend getting a phone I can text with?"
"How important are all the applications you can get for your phone?"
"Should I purchase a phone that is blue tooth compatible?"
"What kind of plans are there to buy?"
"Should I buy a warranty?"
"Should I consider a family plan and purchase phones for them?"
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If you are asked any of these questions, here are ways that you could respond.
"I would go do some research and compare companies, that way you can try and get the best deal."
"I would go off of recommendations from friends. See who they are with and who they like."
"I would maybe consider getting a pre paid phone if you were buying one for of your kids. You can put a certain amount of money on it that they can't go over. So that way you can keep them from charging up the bill."
"I have never used a pre paid phone. I don't see why you just don't get a regular one."
"Yes, texting is great and it's a fun way to talk and keep in touch."
"Most phones you can text with. I would look for one with a bigger keypad so it's easier to use."
"Applications are fun. Some phones have free ones and others you can buy."
"I use applications on my phone all the time. I have one for music, one for games, and one I use as a GPS."
"Blue tooth is a wireless earpiece used for hands free talking. I would highly recommend getting one."
"Yes I would make sure it is blue tooth compatible. In some states it is illegal to talk while driving but if you're using a blue tooth it's ok."
"Every company has different plans. I would just ask when I go there to look at phones."
"I would get a plan with free long distance and free texting."
"I always buy a warranty. That way if you break your phone they will replace it."
"I think warrantees are a waste of money. If my phone breaks I just buy a new one."
"I would first look into the prices for family plans if you're interested."
"Family plans are great. Your whole family can get their own phones and it's a good way to keep in touch with busy teenagers."
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Home Phones
Here are some questions commonly used when talking about home phones.
"What company should I use for my home phone?"
"Should I get wireless phones for my home?"
"Is there a way to check my messages while I am away?"
"Can I forward a call coming to my home phone to my cell phone?"
"Should I purchase a video home phone?"
"How important is conference calling?"
"Is caller ID important?"
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If you are asked any of these questions, here are ways that you could respond.
"I would check around with your neighbors and see who they use."
"I would check for any specials to see who is offering the lowest prices."
"You do not have to get wireless but they are a lot more convenient to use."
"Definitely go with wireless. Do they even make the non wireless anymore?"
"I would make sure you buy a phone that allows you to check your messages while away. That way you can get back to someone faster."
"I never use that feature. If someone wants to reach me that bad they can just call my cell."
"You can forward a call to your home to your cell. Just make sure the home phone you buy will allow you to do it."
"I tried that before and it's too complicated."
"Video home phones are great. I use mine to talk to my family in California. It's nice to be able to see them as you talk."
"I don't use video home phones. I just use my computer to video chat."
"Conference calling is great to use for work but not really practical for the home."
"I never use conference calling at home, we just use three way calling."
"Caller ID let's you know who is calling you. That way you can screen your calls."
"I use caller ID so I don't have to talk to all the telemarketers."
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Computers
Here are some questions commonly used when talking about computers.
"I am interested in buying a computer. Do you have any recommendations?"
"Should memory of the computer be an important factor when making my choice?"
"I am unfamiliar with computers. Can I get help setting it up?"
"Should I get a laptop or a PC?"
"What do you plan on using the computer for?"
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If you are asked any of these questions, here are ways that you could respond.
"It depends on what you're going to need it for. I would do a little research to learn more about them."
"I would go to the store and tell them your needs and interests and they can help you with which computer would be best for you."
"If you're going to be saving a lot of information or media I would get a computer with a lot of memory."
"Memory is always important. I would get a computer with more now so you don't have to upgrade later."
"Most places that sell computers offer help with setting it up and other troubleshooting areas."
"They are pretty simple to set up. I would just use the directions it comes with."
"Laptops are more mobile so if you're on the go a lot I would recommend a laptop."
"I would go with a home PC for now. It will be accessible for your whole family to use."
"I am using the computer mostly for storing all my photos and music."
"I have a home business so I will be using it for a variety of things."
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Internet
Here are some questions commonly used when talking about the internet.
"Should I get some sort of virus protection for my computer?"
"How do I get virus protection for my computer?"
"Can I download music over the internet?"
"Is it safe to shop over the internet?"
"Why is my internet is running slow?"
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If you are asked any of these questions, here are ways that you could respond.
"I would definitely get some sort of virus protection. You do not want your computer to crash."
"Yeah I would. My computer got a virus one time and it cost me $100 to get it fixed."
"There are a few good ones out there. I will come over and help you download them."
"I know of a few online. They cost money but are worth it."
"You can. There are a few sites to use for downloading music."
"Downloading music is great! You can find just about anything but you do have to pay for them."
"Make sure you are shopping on a reputable site otherwise I would be careful."
"I don't feel comfortable using my credit card over the computer."
"You can check with your provider to see if there are any problems."
"Maybe you need a faster connection for what you are doing."
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Email
Here are some questions commonly used when talking about email.
"How do I set up an email account?"
"How do I send people emails?"
"How will I know when I get one?"
"Can I send photos through email?"
"How do I know if they get my email?"
"Can I attach a file to an email?"
"Can I send an email to more than one person?"
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If you are asked any of these questions, here are ways that you could respond.
"After you decide which email system to use just follow the instructions they provide."
"Check with your provider to see if they provide an email account."
"First you need to get their email address. Just type it in and then write them a message."
"I can come over and help you. It is easier for me to show you in person."
"You can set your email up to prompt you when you get an email."
"I just check my email often to find out."
"Yes you can send photos through email."
"Read your manual, I am sure it will tell you how to do it."
"You can set your email up so you get the notification when they receive an email you sent."
"I usually just talk to them or see if they send something back to me."
"Same as sending photos, I would check your manual to see how to do it."
"Yes you can attach files. Just look for the attach files button."
"Yes you can send an email to as many people as you want."
"Just cc them in the email and you can send it to more than one person."
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Driving a Car
Getting a License
Here are some questions commonly used when preparing to get your license.
"Where do I get my study material?"
"Where is a good place to practice my driving?"
"Should I learn on an automatic or a stick shift?"
"Does someone need to be with me when I am practicing?"
"Is the driving test difficult?"
"Will my driver's license be good in other states?"
"What happens if I fail my test?"
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If you are asked any of these questions, here are ways that you could respond.
"You will need to call your local DMV to set up an appointment to take your test." DMV stands for Department of Motor Vehicles.
"Call a DMV to set up a date."
"You can get your study material at the DMV."
"You may want to call the DMV and see if they offer the study material online."
"Practice in a safe place with no one around."
"Maybe an empty parking lot would be a good place."
"I would recommend learning on a stick shift. That way driving an automatic will be easy."
"I prefer learning on an automatic, it's just easier."
"Yes, you need to have a licensed driver with you while practicing."
"You first need to get a learners permit before practicing to drive."
"If you study for the driving test you should be ok."
"I did ok on the written test but had a bit of trouble on the driving part."
"You can drive from state to state with a legal driver's license from where you live."
"Yes it is good if driving to other states but if you move to another state, the laws may be different and you will need to get a license for that state."
"If you fail the test you can take it again at another time."
"Stay positive! You're going to do just fine."
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Driving
"Do I need to have car insurance?"
"Can I talk on my phone when diving?"
"What if I get caught speeding."
"What are the carpool lanes for?"
"What if I have car trouble?"
"What if I get into a wreck?"
"If I have my license in one state can I drive in another state?"
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If you are asked any of these questions, here are ways that you could respond.
"Some states require car insurance. Make sure you find out before driving."
"If you do not have car insurance and hit someone you are responsible to pay for the damages."
"In some states talking on the phone while driving is illegal, check you laws first."
"Always use a blue tooth device so you can concentrate on the road."
"If you get caught speeding just calmly do what the police officer asks you."
"You will most likely get a ticket and have to pay a fine."
"Carpool lanes are for cars with two people or more inside."
"Carpool lanes are for motorcycles and cars with a lot of people."
"If you have car trouble you can use a cell phone to call for help."
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Some people use a service called AAA. It stands for American Automotive Association. You can become a member by joining and paying a yearly fee.
"You can wave down someone to help you or just wait for help."
"You should wait for the police to come and help handle things"
"You should get each others insurance and personal information."
"Yes, you can drive from state to state with your license."
"If you move permanently to another state you will need to get a driver's license for THAT state."
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Other options besides driving
Car.
Here are some questions commonly used when purchasing a car.
"How can I check what a car is worth?"
"Can I check if the car has been in any major wrecks in the past?"
"Should I consider financing?"
"Does the car have a warranty?"
"Can I negotiate price?"
"Should I buy used or new?"
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If you are asked any of these questions, here are ways that you could respond.
"There are different ways to check. A common place is called the Kelley Blue Book."
The Kelley Blue Book is a trusted prices, values and reviews of cars.
"You might be able to look up prices on the internet."
"You can ask for a 'history' on the car from the salesman to check if there are any past accidents."
"There are websites where you can look up the history of a car. Just search for them."
"Almost all car companies offer financing."
"I would try and pay cash but if you can't afford the entire car you may need to finance."
"All cars have some sort of warranty. Check with the car dealership."
"Warranties are good in case you need anything fixed."
"Just know how much you can spend and only spend that much."
"You can try and negotiate if you're comfortable with it."
"Used or new depends on you and what you need."
"You can usually spend less money buying a used car. Just make sure it is in good shape."
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Here are some questions commonly used when talking about the maintenance of your car.
"How often should I change the oil in my car?"
"Should I rotate the tires?"
"What type of gas should I put into it?"
"Should I get tune ups?"
"Should I keep it outside or in my garage?"
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If you are asked any of these questions, here are ways that you could respond.
"Normally you should change your oil every 3000 miles."
"Yes change your oil when it gets low."
"Rotating your tires will make them last longer."
"Rotating your tires will keep them in good condition and keep you safe."
"Most cars use unleaded gas."
"I would check your car manual. You don't want to put the wrong gas in your car, it can ruin it."
"Tune ups keep your car running smoothly."
"Tune ups are good and you may find something that needs replaced that you would normally not know about."
"If you have a garage I would use it. It will keep your car safe from the weather."
"If you don't have a garage just keep it in your driveway."
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Selling a Car
Here are some questions commonly used when selling a car.
"How should I advertise my car to sell?"
"Should I fix any issues with my car before selling it?"
"Should I research how much it is worth before selling it?"
"Will I get more if I trade it in?"
"Should I be firm on the price I am asking?"
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If you are asked any of these questions, here are ways that you could respond.
"There are many ways to advertise. You can use the newspaper, the internet, or even put a sign in it that says For Sale."
"I would advertise in a local car selling/buying magazine. A lot of people will see it there."
"You can fix any issues if you want. It might up the value of the car when you sell it."
"I would just be honest and inform people it has something wrong with it."
"Definitely research how much it is worth. That way you can be sure to sell for the right price."
"I would just sell it for what you owe on it. If you already own it then I might look up how much it is worth."
"I would try and trade it in if you are buying a new car."
"I would try and sell it, you will probably get more money for it."
"Once you find out how much it is worth, some people price cars at a higher price to try and make money."
"I would ask for more than it's worth, then you can lower the price and still get what you want."
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Dental Care : Picking a Dentist
Here are some questions commonly used when picking a dentist.
"I am nervous about going to the dentist, do you have any recommendations for one?"
"Should I go to a dentist that I saw an advertisement for?"
"Are there any dentist just for children?"
"How do I make an appointment if I have never been to this dentist before?"
"Do I need to have dental insurance?"
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If you are asked any of these questions, here are ways that you could respond.
"My dentist is really nice. I think it would be a good experience for you."
"My dentist will let you come in and just talk at first. That way you can get comfortable with each other."
"Sure, you can try a dentist you are unfamiliar with."
"Go for it. If you do not like him you can always go somewhere else."
"There are dentists that specialize just in children. I would look on the internet."
"My dentist will see children or adults and is great with both."
"I would just call and tell them you are a new patient and you would like to schedule an appointment."
"You could always stop by and make an appointment."
"Most places require dental insurance."
"I don't think you need insurance but you will need to pay for things up front."
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Dentist Check Ups
Here are some questions commonly used when asking about checkups.
"How often should I go in for checkups?"
"Do they clean your teeth at checkups?"
"Will they take x rays at my check up?"
"Can I ask questions if I have any concerns?"
"Do I really need checkups?"
"Will I have to get any fillings?"
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If you are asked any of these questions, here are ways that you could respond.
"Normally you should go in for a checkup every six months."
"I would ask your dentist and see what they recommend for you."
"My dentist cleans my teeth at my check ups."
"Usually they do. It feels good when they are done."
"Sometimes they take x-rays to check your teeth."
"I think they only take x-rays if they have not seen you before."
"Yes, this is a time to ask questions if you have them."
"Ask all the questions you want. They will try and help you."
"Check ups help keep your mouth clean and healthy."
"Check ups are a good way to find any problems before they begin to hurt."
"If you have any cavities then you will have to get a filling."
"Fillings are not normally part of a check up."
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Problems with your teeth
"I have a really bad tooth ache."
"My teeth are really sensitive when I eat or drink things that are hot or cold."
"My gums bleed when I brush my teeth."
"My tooth is loose."
"I think I might have cracked my tooth."
"It hurts when I bite down."
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Pediatric Care
Here are some questions commonly used when choosing a doctor.
"Do you have a recommendation for a Pediatric doctor?"
"Can the hospital my child was born at recommend any?"
"Can I visit the doctor's office before going there?"
"Are there reviews on Pediatric doctors?"
"Do I just call to make an appointment?"
"Will I need to go to certain doctors because of insurance?"
"What if I do not have any insurance?"
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If you are asked any of these questions, here are ways that you could respond.
"We have one we have used for years, I will give you her name and number."
"I know of a couple really good ones. I will call you with their information."
"Sure, they can usually provide you with a list."
"Sometimes they can give you names and numbers of doctors associated with their hospital."
"You should be able to visit before your appointment."
"I would call and ask them first. Each office can be different."
"Sometimes you can find reviews on the internet."
"I would just go off of recommendations."
"Just call and tell them you are a new patient."
"You can call or just stop in. If you stop in you can see the office first hand."
"Most insurance companies have a network of doctors associated with them."
"Yes, I would get a list of doctors from my insurance company."
"You do not need insurance but you will have to pay for everything yourself."
"I would check. Some places require that you have medical insurance."
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Appointment
Here are some questions commonly asked when making an appointment.
"How is your child doing?"
"Do you have any concerns?"
"Is he/she eating ok?"
"Is he/she sleeping ok?"
"Is he/she responding to noise or their name?"
"How are the child's bowl movements?"
"Is he/she saying any words?"
If you are asked any of these questions just answer to your best knowledge and be honest. They are all important information for the doctor to know and see how your child is doing.
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School - Kids
Picking a school
Here are some questions commonly used when picking a school.
"Are the public schools in this area good?"
"Do the public schools in our area have full day kindergarten?"
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Here are some questions commonly used when talking about ways to get to school.
"Is there a bus stop near our house?"
"Can I drive my kids to school?"
"Can my kids walk to school?"
"What if we miss the bus in the morning?"
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If you are asked any of these questions, here are ways that you could respond or answers you might hear.
"There is a bus stop right around the corner from our neighborhood."
"There are no bus stops close to our neighborhood. We need to drive to the bus stop."
"Yes, you can drive your kids to school."
"Not sure, you may want to check with the school."
"Kids can walk to school if they live within a close distance from the school."
"Children walking to school need to be accompanied by an adult."
"If you miss the bus it is your responsibility to drive your child to school."
"If you miss the bus maybe you can catch a ride from a neighbor or a friend."
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After School
Here are some questions commonly used when talking about what happens after school.
"Does your child need after school care?"
"Will your child be riding the bus home?"
"Do you want to have play dates after school with our children?"
"Do you want to enroll your child in sports?"
"Will your child have to finish homework before playing?"
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If you are asked any of these questions, here are ways that you could respond.
"Yes, both my wife and I work so we need help after school."
"I am a stay at home mom so I do not need any afterschool care."
"Yes my child will be riding the bus home."
"No, I will be picking up my child after school."
"Sure, a play date would be fun for the kids."
"Play dates are great! Let's plan some."
"She does not get much homework in this grade."
"Yes, we usually have our kids finish their homework before playing."
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Birthday
Planning and Invites
"My birthday this year is on a Monday. Should I have the party on a Saturday instead?"
"Should we have a surprise birthday party?"
"Who do I invite?"
"What's the best way to send out invitations?"
"Should we have people RSVP? RSVP means 'Please respond.' You are asking people to let you know if they are attending beforehand so you can plan ahead."
"Should we reserve a room for the party?"
"Where should we get a cake?"
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If you are asked any of these questions, here are ways that you could respond.
"I would have the party on Saturday then more people might be able to come."
"It does not really matter, have it whenever you like."
"He does not like surprises so I would just do a regular party."
"A surprise party would be fun, just make sure he does not find out."
"I would just invite family since it's a small party."
"You could invite friends and family. Make it a big party this year."
"You could just pass out invites when you see the people."
"I would mail them since it is a surprise party."
"I would have people RSVP so you will know how many people are coming."
"Having people RSVP lets you plan the party easier."
"I would reserve a room so no one else is using it."
"They require a reservation so they can plan ahead for your party."
"We should get a cake at the bakery."
"We should get an ice cream cake from the ice cream store."
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Birthday
Planning and Invites
"My birthday this year is on a Monday. Should I have the party on a Saturday instead?"
"Should we have a surprise birthday party?"
"Who do I invite?"
"What's the best way to send out invitations?"
"Should we have people RSVP? RSVP means 'Please respond.' You are asking people to let you know if they are attending beforehand so you can plan ahead."
"Should we reserve a room for the party?"
"Where should we get a cake?"
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If you are asked any of these questions, here are ways that you could respond.
"I would have the party on Saturday then more people might be able to come."
"It does not really matter, have it whenever you like."
"He does not like surprises so I would just do a regular party."
"A surprise party would be fun, just make sure he does not find out."
"I would just invite family since it's a small party."
"You could invite friends and family. Make it a big party this year."
"You could just pass out invites when you see the people."
"I would mail them since it is a surprise party."
"I would have people RSVP so you will know how many people are coming."
"Having people RSVP lets you plan the party easier."
"I would reserve a room so no one else is using it."
"They require a reservation so they can plan ahead for your party."
"We should get a cake at the bakery."
"We should get an ice cream cake from the ice cream store."
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The Party
Here are some questions commonly used when setting up for a party.
"When is he going to open presents?"
"When are we going to have cake?"
"How did you find the caterers?"
"Should we yell SURPRISE when he walks in?"
"Are we going to play any games?"
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If you are asked any of these questions, here are ways that you could respond.
"He will open presents after we eat."
"I think he will open presents after we eat some cake."
"We will have some cake later on."
"I am not sure. Did they get a cake?"
"I found the caterers on the internet."
"My neighbor recommended the caterer."
"Yes, we should all hide. Then when he walks in we jump out and yell SURPRISE!"
"Don't yell too loud, you might scare grandpa."
"I think we are going to do some karaoke."
"They have some games scheduled for later on."
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Vacations
Planning a Vacation
Here are some questions commonly used when planning a vacation.
"How far in advance should I ask for vacation time?"
"How do I find out if I need a passport?"
"How do I get a passport?"
"How do I find out about fun places to visit?"
"How far in advance should I book a place to stay?"
"Should I use a travel agency?"
"Should I contact family or friends to make sure we can visit?"
"Should we go to an all-inclusive resort?"
"What if we do not speak the language of the place we are going to?"
"What if we need to rent a car?"
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If you are asked any of these questions, here are ways that you could respond.
"I would ask for vacation time months in advance if you can."
"The earlier you ask the better chance you have of getting the time off."
"Once you decide where you are going I would call the airport and ask them."
"If you travel outside of the United States you will need a passport."
"You can apply for a passport at a local Government Agency."
"Check online for information."
"You could go to the book store and look at travel books or brochures."
"I would get online and do some research on places you are interested."
"It depends on where you are going. I would call and ask them how far in advance they take reservations."
"I would call them as soon as you decide on where to go."
"You can sometimes get good deals and information from a travel agency."
"I would just do it yourself. You can find out all the information online."
"Yes I would contact them to make sure they are available when you visit."
"If you can visit when they have time off you will be able to do more together."
"An all-inclusive resort would be nice so everything is already paid for."
"I would rather just stay at a hotel and pay for things as we do them."
"You can buy a book to bring a along to help translate."
"You could study a bit before you go to learn a few new words."
"I would call ahead of time and reserve a car from a car rental agency."
"I would check with the place you are staying to see if they have car rentals."
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On Vacation
Here are some questions commonly used when on a vacation.
"Should we do any sightseeing on vacation?"
"What places should we visit?"
"What if we do not speak the language of the country we are in?"
"How do we know good places to eat?"
"How do we book any excursions?"
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If you are asked any of these questions, here are ways that you could respond.
"It is always fun to visit historical places while on vacation."
"Depends on what you like to do. Sightseeing can be a fun way to discover new places."
"You can always ask the hotel for recommendations on what to see."
"You can read in a historical travel book and fun things to see and do."
"Try and find someone to help answer your questions at your hotel."
"Bring along a language book to look up words so you can communicate better."
"A good idea is to ask the locals where to eat. They can give you good advice on places you might not normally go."
"I would ask the concierge at the hotel."
"Sometimes you can book excursions with the concierge at the hotel."
"You can book them beforehand through the travel agency."
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Family and Friends
Here are some questions you can ask when talking about family.
"How are your parents doing?"
"Are your parents healthy and well?"
"Do you still live with your parents?"
"Do you live near any family members?"
"Where do your in-laws live?"
"Do you see your family frequently?"
"Do you ever have family reunions?"
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You can respond to these types of questions in multiple ways. Here are some examples.
"My parents are doing well."
"My father is getting old, but otherwise, healthy."
"My mother has been complaining about chest pains. I hope it isn't anything serious."
"Yeah. I live with my parents. It saves me some rent money."
"Just for another year until I get back on my feet."
"No. I moved out several years ago. I have my own apartment now."
"My in-laws are in Ohio."
"I grew up in Florida, so my in-laws are there. We moved to California 5 years ago."
"My family lives in the area so I usually see them once a month."
"My family lives pretty far away, so I only see them a couple times a year."
"We have a family reunion every 5 years."
"No, but I wish we could."
"We used to, but everyone is too busy these days, so we haven't had one in a while now."
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Talking about Friends
Here are some questions you can ask when talking about friends.
"How long have you guys been friends?"
"How long have you known each other?"
"Did you grow up together?"
"Did you go to school together?"
"So how did you meet?"
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Here are some example you can use to respond to these types of questions.
"We've been friends since elementary school."
"I think it's been like 20 years."
"We grew up together. Our parents lived pretty close so we were basically neighbors."
"We went to the same school since the 5th grade."
"We met in middle school and started going to the same school from the 7th grade."
"We started going to the same school at the University of Washington."
"We met at church when we were young. We have been close friends since."
"We met in high school in our English class."
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Pregnancy and Birth
Pregnancy
"How far a long are you?"
"Are you having a boy or girl?"
"Do you have names picked out?"
"Is this your first child?"
"What hospital are you delivering at?"
"What are some things that you need?"
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Here are some ways you can answer.
"6 months."
"I am in the 8th month."
"I am having a boy."
"I am having another boy." (If this is your second boy.)
"We are having a girl."
"We thought a lot about names, but we haven't decided on one yet."
"We don't know if it is a boy or girl, so we haven't decided on a name."
"If it is a boy, we picked Mark, and if it is a girl, we decided on Jennifer."
"This is our 5th child."
"No. We have 2 other children."
"We are going to Bellevue hospital."
"We will be delivering at Overlake hospital."
"Thank you for offering, but we don't need anything right now."
"I think we have everything we need, but I'll let you know if I need something. Thank you."
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Pregnancy Checkups
Here are some questions you might ask at a checkup.
"I am having a bit of back pain, any recommendations?"
"How is my baby doing?"
"What should I be eating?"
"Is there anything I should not be eating?"
"Can I fly on the airplane?"
"Is it ok to exercise?"
"Can I still take my medication?"
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Here are some questions your doctor might ask you during your checkup.
"How are things going?"
"Are you getting any sleep?"
"Are you in any pain?"
"How is your appetite?"
"Do you want to know the sex of your baby?"
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Here are some ways you can answer. Providing as much information will allow the doctor to help you.
"I'm having a lot of morning sickness and I can't hold anything down."
"I feel tired all the time."
"I get a lot of heart burn. It is very uncomfortable and I can't eat well."
"I am hungry all the time. I am eating so much. Is it okay to eat so much?"
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Birth
Here are some questions that might be asked to the mother or doctor at the hospital.
"Did your water break?"
"How far along are your contractions?"
"Are you in any pain?"
"Do you need to call any family?"
"Do you need an epidural?"
"Can I get you anything?"
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When it is time to have a baby, here are some sentences you might need.
"Doctor, I think my water broke. I will need to come in to the hospital immediately."
"My contractions are 5 minutes apart."
"I am having contractions every 10 minutes."
"I have severe cramps."
"Can I call my mother?"
"What are the side effects of having an epidural?"
"I would like to get an epidural."
"Does it hurt to get an epidural?"
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Neighbors
Here are a few statements you can use when meeting a neighbor:
"Hello, my name is Jack."
"This is my wife, Suzie."
"I live next door to you."
"I live downstairs from you."
These statements are all good ways of letting someone know something simple about you.
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Here are some questions you can ask when speaking to a neighbor.
"What is your name?"
"How long have you lived in the neighborhood?"
"What do you do for work?"
"Do you have any children?"
"Where are you from?"
"Hi, how are you doing?"
You may be asked the same questions from a neighbor. If this happens, just answer them the best you can. These questions are a good way to initiate a conversation and a way to find out more about one another.
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Here are some questions commonly used when organizing your time.
"What is the best tool to organize time/appointments?"
"Should I use monthly or a weekly planner?"
"Should I carry my planner with me?"
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Daily Planner
Here are some questions commonly used when using a daily planner.
"How do I know what to use as a daily planner?"
"If I use an electronic planner should I set reminders?"
"What if I have more things to do than the time to do it?"
"What if I need to cancel something?"
"What if I need to make an appointment?"
"If I have someone at work who plans for me should I still keep a planner?"
Monthly Planner/Yearly Planner
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Habits and Health
Habits
"How can I stop smoking?"
"How can I cut down on drinking?"
"How can I reduce my eating?"
"I should stop smoking."
"I think I drink too much."
"I have to watch what I eat."
"I have a bad habit of interrupting people when they speak."
"I have a habit of smoking when I drink."
"Why are most habits bad for you? I wish I had a habit of eating vegetables."
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Health
Here are some questions and statements commonly used when talking about health.
"How do I find a good gym?"
"What vitamin supplements do you use?"
"How often do you go to the doctors to get a regular check up?"
"Now that I am getting older, I wonder what I have to do to stay healthy."
"I need to find a good way to exercise without putting too much pressure on my knees."
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You may also find yourself asking some of these questions:
"Have you ever been on a successful diet?"
"Have you ever tried yoga?"
"Have you ever used a personal trainer?"
"Do you belong to a gym?"
"How do I find information on diet?"
"What is some healthy food?"
"Should I use a weight loss system/company?"
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Sleeping and Dreams
Here are some statements about sleep you might say.
"I wish I could sleep more, but I have too much to do."
"I usually sleep 6 hours a day."
"I have a hard time falling asleep, and also a hard time waking up."
"When I lay down to sleep, I am usually asleep in matter of minutes."
"I wake up automatically at 6am every morning."
"I am having a hard time sleeping."
"I got a new bed yesterday."
"My husband snores a lot."
"I am not getting a lot of sleep with our new baby at home."
"My neighbor's dog keep waking us up at night."
"The storm last night kept me from getting a good night sleep."
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Dreams
"I had a really bad nightmare last night."
"I keep having the same dreams over and over."
"I had a great dream last night and I really didn't want to wake up."
"I rarely have dreams that I remember."
"I had this weird dream where I was flying through the mall. What do you think it means?"
"I have a recurring dream where I am walking through the woods in a green costume. Do you know what it means?"
"I had a dog when I was young, and I often dream about him."
"You can't watch that show because you'll have a bad dream."
"You know you'll get nightmares if you watch something scary."
"Are you sure you want to watch that show? It might be a little scary."
"My son kept me up all night because he couldn't fall asleep after watching a movie. I shouldn't let him see anything like that anymore."
"The daycare had a movie day and although it was a children's movie, my kid had nightmares."
"Even babies have dreams. One day my 1 year old daughter woke up screaming pointing to the bed."
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Hair Cut and Massages
Choosing a Salon
Here are some questions commonly used when choosing a salon.
"I like your hair cut, where did you go to get it cut?"
"Will I need an appointment?"
"What other things do they offer there?"
"Do they sell hair products?"
"How much do they charge?"
"How far in advance should I book an appointment?"
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Booking an appointment
"Where are you looking to get your hair done?"
"Did you need to get your hair colored?"
"When did you want to try and come in?"
"Did you want to book a pedicure?"
"Did you want to book a massage?"
"Do you prefer male or female for your massage?"
"What type of massage do you like?"
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At the Salon
First, they might ask you some of these questions.
"How would you like your hair cut?"
"What are we doing for you today?"
"What can I do for you today?"
"What did you want to do with your hair?"
"Did you want a manicure or a pedicure?"
"Did you want your nails done?"
"What color nail polish would you like?"
"Are you in for a hair cut or a perm?"
"Did you want to color your hair today?"
"So what color were you thinking for your hair today?"
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To make sure you get what you want, it is important to be clear on your expectations. Use some of these sentences to express what you want.
"I only want a trim."
"Can you cut about 2 inches off the length?"
"I want 1 inch off the top and the sides blended in."
"Can you layer my hair?"
"I would like a straight perm today."
"Can you color my hair to brown?"
"I would like my nails done please."
"A pedicure with red nail polish please."
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Books and Magazines
Here are some questions you might ask while at a bookstore.
"What are some of the bestsellers?"
"What are some new releases?"
"Where can I find books by a particular author?"
"Where is the children's section?"
"Do you have books on animals?"
"Do you offer a membership for customers?"
"Does this magazine have monthly or yearly subscription?"
"Can I get a subscription sent to my business?"
"Can I reserve a book?"
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You can also make many statements about books to your friends.
"I just finished reading a book on money management. It was very informative."
"I love reading. If I am not out, I am usually in my room reading a book."
"My favorite types of books are autobiographies."
"The new fiction bestseller was fun. You have to read it."
"Buying books as a present is not appreciated by the kid, but the parents usually love them."
"I really like getting books as a gift."





Machine Problems
"Do you know what's wrong with the printer?"
"Who do we call to report a problem with the printer?"
"When is the printer going to be fixed?"
"The printer next to the break room is broken. Where is the other printer?"
"The copy machine is jammed again."
"The copy machine is broken."
"We need to get the copy machine fixed."
"A technician is coming this afternoon to fix the copy machine."
"Where is the paper for the copy machine?"
"We need to order more paper. We're running low."
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Mail Room
"Where is the mail room?"
"I don't have a mail box. Who should I contact to get one?"
"Your mail box was pretty full. You should go pick them up."
"I haven't checked my mail in 2 weeks."
"I never receive anything so I don't need to check my mail often."
"What time does the delivery person usually come?"
"What time does the mail usually come?"
"I can send it to you through Inter Office mail."
"I'll send it through Inter Office mail immediately."
"I'll IO it to you."
"I need those documents. Can you IO it to me?"
"Would you like to pick them up or should I send it through Inter Office mail?"
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Requesting Equipment
"I'm out of staples. Do we have any more in the supply room?"
"The supply room is running low on pens. I think we should get more."
"My monitor is very old. It's a little blurry and it gives me a headache when I look at it for a long duration. Could I get a new monitor?"
"My computer is too slow. It slows down my work. I would like a faster computer. It will increase my efficiency on many of my tasks."
"I would like an ergonomic keyboard. I can type much faster with those."
"Can I get a new chair? This one is so uncomfortable."
"Can you get me a headset for the telephone? I'm on the phone most of the day and I would like to free up my hands."
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Company Policies
"How long are we allowed for lunch?"
"How long is our lunch break?"
"If I only take a 30 minute lunch, can I leave 30 minutes earlier?"
"What time should I report to work?"
"Is there a strict policy on working hours?"
"Are we allowed to start work an hour later if we work an hour more?"
"What is the dress code here?"
"Are we allowed to wear casual clothes on Friday?"
"Does this company have the casual Friday thing?"
"If I have ten vacation days, am I allowed to use them all at once?"
"What holidays do we have off?"
"Do our vacation days expire?"
"Does this company allow telecommuting?"
"Are we allowed to work from home?"
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I'm Busy
"I'm busy with work."
"Can I do this later?"
"Does this have to be done now?"
"When do you need this by?"
"When is the deadline?"
"I'm not going to have time for any other assignment until Thursday."
"I'll try to free up my schedule."
"I'm pretty sure I can meet the deadline."
"If I don't get any help on this, I won't be able to complete it on time."
"I'll do whatever I can to make sure this is done on time."
"You can count on me."
"Have I ever let you down?"
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Giving/Asking Business Cards
"Do you have a business card?"
"Could I have one of your business cards?"
"Can I have your business card?"
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Responding to these questions are very easy. You can just say 'sure' or 'no problem.'
"Can I get your phone number or email address?"
"What is the best way to contact you?"
"Can I get your contact information?"
"Let me give you one of my business cards."
"My contact information is on my business card. Let me give you one."
"You can reach me by calling the number on my business card."
"My email address is on my business card."
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General Office
If you can't find a file, you can ask around.
"Do you know where the ABC file is at?"
"Do you have the ABC file?"
"Is anybody using the ABC file right now?"
"Did you check the file cabinet? It should be there."
"Check the bin. Sometimes people throw it in there after they are done."
"Oh... it's on my desk. I forgot to put it back."
"It's in my office. I'll get it for you."
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If you see a file or a book you need on someone's desk, you can ask to borrow it.
"Are you using this book right now?"
"Can I borrow this book?"
"Are you finished with this file?"
"Are you done with this report?"
"Can I use this file?"
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If you need something, it is common to ask around. Here are some examples of what you might need in the office.
"Do you have an extra mouse? Mine broke."
"Do you have another network cable? The one I have is too short."
"Do you have a blank floppy disk I can have?"
"I ran out of labels. Do you have any I can have?"
"Can I borrow your stapler?"
"Do you have a hole puncher?"
"Do you have a staple remover by any chance?"
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Office Basics - Interactive Practice
A: "I can't get the printer to work."
B: "Did you check to see if it had paper?"
A: "Yeah. That's the first thing I checked."
B: "I don't know then. You might have to call the technician."
A: "How do I do that?"
B: "Just tell the admin and she should take care of it."
A: "Is there another printer that I can use?"
B: "Yeah. There's one down the hall next to the supply room."
A: "Oh yeah... I remember that one. Thanks."
B: "No problem."
A: "Do you have a lot of work?"
B: "Yeah. I'm pretty busy. Why?"
A: "Oh. I needed some help on documenting this process."
B: "Does this have to be done right now?"
A: "The manager wants it by Friday."
B: "I'll try to free up my schedule. Remind me again tomorrow morning, and I'll help you in the afternoon."
A: "Do you need to read the documents first?"
B: "Yeah. That would help."
A: "I'll print you a copy and then drop them off."
B: "Make sure you drop it off before five because I have to leave early."
A: "No problem. Thanks."
A: "Are you new here?"
B: "Yeah. I just started yesterday."
A: "Welcome aboard. I'm Jack."
B: "I'm Mark. Nice to meet you."
A: "What are you going to be working on?"
B: "I'm going to work on the planning team. But I haven't started yet. I'm still in training."
A: "The planning team is great. Our marketing team works with them closely. We'll end up working together sometimes."
B: "That's great. Oh, can I ask you some questions?"
A: "Sure."
B: "Does this company have a casual Friday?"
A: "Not really. You can get away with wearing slacks, but I've never seen anyone wear jeans."
B: "That's alright. Do you know any good places to eat around here?"
A: "Yeah there's a deli right across the street. They have fresh sandwiches and sometimes hot dishes like teriyaki. It's pretty good."
B: "That sounds good. Thanks for the info."
A: "No problem. If you need anything, I sit right around the corner here."
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A Little Late
Late
"Sorry I'm late. Traffic was unusually bad today."
"I apologize for being late. I had to drop off my wife at work. It took longer than I thought."
"I had a dentist appointment this morning and it was longer than I expected."
"I'm sorry for being late. I got stuck in every light this morning."
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If you are the boss, then you might want to ask why your employee is late. Let's see some of these sentences.
"Running late this morning?"
"What held you up this morning?"
"Do you have a reason for being late?"
"Why are you late?"
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A boss or manager will not be too upset if you are late only once or very rarely. But if this is a constant habit, they might be a little more upset.
"You have been late three times in the last two weeks. Is this going to be a continual problem?"
"Your tardiness is getting out of hand. You had better start managing your morning time better."
"I expect you to be at your desk at eight o'clock. Do you have a problem with this?"
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If you hear one of these statements, then you better say something that will calm the boss down. Also, you shouldn't let this happen again so tell him or her it won't happen again.
"I am terribly sorry. It won't happen again."
"I had a lot of recent changes at home, but it's all taken care of. I will not be late again."
"I'm really sorry. It's been one of those weeks. It won't happen again."
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Very Late
"Hi Barbara, I'm going to be 30 minutes late today. My car is having trouble this morning, so I arranged for a ride with a friend."
"Hey Jack, I'm running a little late today. I just got out of my dentist appointment and it was longer than I expected."
"Mark? This is Pat. I'm stuck in traffic. I think there is an accident that is holding up traffic. I'm going to be a little late."
"I have a doctor's appointment tomorrow morning. Remember I told you earlier this week? I'll come in right after my appointment."
"My daughter has been sick, so I'm going to take her to see the doctor tomorrow morning. Is it ok if I'm a little late? My appointment is at seven in the morning, so I'll only be an hour late."
"I have to take my parents to the airport tomorrow. I shouldn't be too late, but wanted to tell you ahead of time."
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Leaving Work Early
"I have to leave a little early today. Is it ok if I finish my work at home?"
"I have a dentist appointment at four. I have to leave early today."
"I have a dentist appointment tomorrow at four. Is it ok if I leave early tomorrow?"
"I have to pick up my wife at the airport tomorrow. Is it ok if I leave at three?"
"I have a conference with my son's teacher tomorrow at three thirty. I have to leave at three. Will that be ok?"
"I have a terrible headache. Is it ok if I leave early today?"
"I think I might be coming down with the flu. I should get some rest and try to fight this thing off early. May I leave early today?"
"I'm not feeling well. I think I should get some rest. Will it be ok if I go home early today?"
"My son got sick and I have to pick him up from school. Will that be ok?"
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Sick day
"Martha? This is Jack. I have a fever and I will not be able to come in today."
"Hi Mary, I have to use a sick day today. I'm feeling terrible right now."
"Hi Steve, this is Mark. I wanted to let you know that I am too sick to come in today."
"Hi Andrew, this is Josh. I'm pretty sick so I will not be able to make it in today. I was feeling sick last night and thought I would be better after some sleep, but it just got worse."
"Hi Sam, this is Jessica. I have some urgent personal matters I have to deal with. I won't be able to make it in."
"Mark? This is John. My dad went into the emergency room this morning. I'm not sure what the problem is, but I don't think I can make it in today. I'll send you an update later."
"My son all of the sudden got really sick. I have to take him to the hospital now. I doubt I can make it in today. Will that be ok?"
"Jake? Will it be ok if I take the day off? My grandmother just passed away and I don't think I will be able to work today."
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Vacation
Taking a planned day off
"Can I use a vacation day this Friday?"
"Will it be ok if I use a personal day this Thursday?"
"I have to catch up on a lot of errands, so can I use a vacation day on Monday?"
"My parents are coming into town. Can I take Thursday and Friday off?"
"I would like to use my vacation days for the first week of June. Will that be ok?"
"Will it be ok if I take the last week of July off?"
"Can I schedule a vacation for the second week of August?"
"I was wondering if I can take a vacation. Can I take the first two weeks off in September?"
Remember that asking for a vacation all depends on the office policies. Some companies do not like an employee taking all their vacation days at once. However, some places are more lenient and allow long vacation days. Before asking for long vacation days, you should first see what other employees are doing.
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Late for Work - Interactive Practice
A: "Jack. Can I see you in my office?"
B: "Sure."
A: "You have been late 3 times in the last 2 weeks. Is this going to be a continual problem?"
B: "I'm so sorry. I really got unlucky this morning."
A: "Being late once in a while is based on luck. If you are late frequently, it shows that you are irresponsible. How are you going to fix it?"
B: "Last week, I had a lot of personal problems. I took care of all those problems and I don't have any excuse to be late anymore. I planned on coming in to the office early today, but there was an accident that held up traffic."
A: "You better start anticipating all problems because I'm not going to tolerate your tardiness any longer. Is that clear?"
B: "Perfectly clear. I will not be late again."
A: "That's all."
A: "Hey Martha, is there anything urgent that needs to be done today?"
B: "No. I don't believe so. Why?"
A: "I have a terrible headache and I was wondering if it would be ok if I could leave a little early today."
B: "I don't see why not. You can make up the time later in the week."
A: "That's what I was thinking too. But as for today, I don't think I can be productive."
B: "It's already two o'clock now. What time were you going to leave?"
A: "I'm just going to wrap up and leave pretty soon. Probably in about thirty minutes."
B: "Ok. Get some rest. If you are sick tomorrow, give me a call."
A: "Aright. Thanks. I'll see you tomorrow."
A: "Hi Martha. This is Jack. I think I caught a flu or something. I feel worse than yesterday."
B: "You better stay home today then."
A: "I think that will be best. I'll log my sick day tomorrow when I get in."
B: "No problem. Just get some rest. We have everything covered here so don't worry."
A: "Ok. Just in case something happens, you can call me at home. I'll be here all day."
B: "Ok. Thanks for calling. I'll see you when you get better."
A: "Aright. Thanks. Bye."
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Removable Disk
"Does anybody have an extra floppy disk?"
"I ran out of floppy disks. Where can I get more?"
"I think we need to order more floppy disks."
"I saved it on a floppy disk."
"I have all the information on my USB drive."
"Can you save the document on a disk and give it to me?"
"Save the information on a disk and give it to Jack."
"I'll have all the information on a disk and bring it to the meeting."
"All the information doesn't fit on one disk."
"The file is too large to fit on a disk."
"Do you have a different storage device that can hold more information?"
"Can you order a 128 MB removable storage device for me? I always need to move files that a regular floppy disk cannot hold."
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Hard Drive
"I have all the information saved on my hard drive."
"I finished the presentation preparation and I saved it on my hard drive."
"I have the documents you are looking for saved on my computer."
"I have the information on my computer. Do you want me to put it on a floppy disk for you?"
"I'm running out of room on my hard drive."
"I need a bigger hard drive."
"I have the information on my computer, but I think I will need to prepare hard copies for the meeting."
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Network share and public share
"I have it saved on a network share. You can find it at computername public John data.doc."
"I have those files in my public folder. Just go to John01 public. You should see all the documents there."
"I saved it at John01 public. Go ahead and take what you need."
"I'll need all the information on ABC Company. Didn't you say you have the information? Can you put them on a public share?"
"Hey John, I don't have permission to get into John01. Can you check the permissions on the folder?"
"I don't have write access on the folder. Can you give me write permissions?"
"I don't want anybody changing the data, so everyone only has read permissions."
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Software
"What software do you use here?"
"What kind of application do you use to keep track of all these records?"
"Martha told me about TaxIt. When can I get a copy?"
"Is there a manual how to use this program?"
"How do you use this?"
"TaxIt won't open any more. I think it's broken."
"I can't get TaxIt to work. Can someone help me with this?"
"Microsoft Office applications do everything we need. That's all we use here."
"What version of Office do you use here?"
"What software do you use for word processing?"
"All the documents are saved using MSWord. Do you have Word or another application that will be able to read the information?"
"We use a different word processing application. Can you save as a text file?"
"I can't open the file that you gave me. What version of Word are you using?"
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Internet
"What is the URL of that site again?"
"What is the address to the English site you are studying?"
"What is the best search engine?"
"Where can I find information on marriage law?"
"If you go to greatsite.com, you will find all the information I just told you."
"If you need more information on cooking, go to cooking.com."
"I purchased all the computers from Dell.com. We should have them by the end of the week."
"Do you have a company website?"
"Is there a website where I can learn more about your services?"
"Do you have a website where I can review the different products you are offering?"
"I HATE POP-UPS!"
"Can I install something that stops pop-up ads?"
"What tools are available to block pop-up ads?"
"I think I misspelled the web address. Can you spell it out for me?"
"I'm getting a page not found error. I think the web site is down."
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Intranet
"Do we have an intranet site that explains our benefits?"
"What was the site where we log our travel expenses?"
"If you want to use a sick day, you can go to http://timereport."
"Is there an intranet site detailing each project our company is doing?"
"Is our company going to put an intranet site for employees?"
"I think it will help a lot if we had an intranet site with general questions and answers from all the employees."
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General Computer Sentences
"My computer is giving me problems again."
"My computer broke, but luckily I saved my work on a disk."
"My computer is too slow."
"Something is wrong with my computer."
"I work with the computer most of the day."
"All my work is done on the computer."
"We are upgrading our computers this week."
"I hope we upgrade our computers soon. The ones we have are way too old."
"My computer froze. What should I do?"
"My computer is not responding and I haven't saved my data yet. What should I do?"
"My computer is making a weird sound. Can I get someone to look at it?"
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Computer Related - Interactive Practice
A: "Barbara, did you finish the report on XYZ Company?"
B: "Yes. I just finished today."
A: "I would like to review them before we send the report. Can you give me a copy?"
B: "Sure. Would you like a hard copy?"
A: "No. Just send me the path to the location of the report. I'll look them over on my computer."
B: "Sure. I'll give you permission for the folder. You can find them at barbara01 slash XYZ. I'll give you permission right now."
A: "Great. Thanks."
A: "John, are you having problems with your network?"
B: "I think our whole network is down for upgrades. It should be back up in an hour."
A: "That's too late. I need the review documents from the company network share."
B: "I have a copy of that on my computer."
A: "Really? Can I get a copy?"
B: "Sure. But since the network is down, I'll have to put it on a disk for you."
A: "That would be great."
B: "Do you have a floppy disk?"
A: "I think I have one on my desk. Here it is."
B: "Ok. It's saving now. Here you go."
A: "Thanks. You saved me a great deal of trouble. I'm so glad you had a copy of this on your machine."
B: "No problem. I'm glad I could help."
A: "Don't we need a tax software to do this work?"
B: "Yeah. Don't you have it installed on your computer?"
A: "No. They said they would install it for me, but they didn't do it yet."
B: "Go ask your manager. He probably forgot."
A: "That's a good idea. Is there an instructional manual for this software?"
B: "It's in the second file cabinet under Software Applications."
A: "Thanks. I'll probably need it when I get the software."
B: "Actually, it's not that difficult to use. I think you should be able to figure it out without the manual. The manual is only good for advanced options that we don't really need."
A: "You're probably right. Many of the manuals I've read were not that helpful. Do you mind if I come to you for questions when I am using the software?"
B: "Not at all. Feel free to ask any questions. If I know the answer, I'll let you know."
A: "Great. I better go find the manager to get the software installed on my computer."
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Asking for Email Address
"Can I have your email address?"
"What is your email address?"
"Do you have an email account?"
"My email address is someone at hotmail dot com (someone@hotmail.com)."
"It is someone@hotmail.com"
"Do you have his email address?"
"What was her email address again?"
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Requesting information through email
"Can you send it to my email address?"
"You can send it to me through email."
"Can you email it to me?"
"Can I email it to you?"
"Can I send you the information through email?"
"Can I verify your email address? The address I have on file appears to be incorrect."
"I am unable to email it to you. Can you tell me your email address again?"
"I am getting a mail saying it is undeliverable. I might have misspelled it. Can I double check your email address?"
"The email address I sent it to was someone@hotmail.com. Is this correct?"
"I sent the email to someone@hotmail.com. Didn't you get it?"
"That's the wrong email address. My email address is someone@hotmail.net."
"Oh... I see the problem. My email address is some1@hotmail.com"
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Sending attachments through email
"I can send you the document through email."
"I'll send you the images to your email account."
"Can I send the documents to your email?"
"Can I email you the files?"
"Can I email the files to you?"
"I received your email, but I didn't receive the attachments."
"My company prevents many types of attachments. Can you send a text file instead?"
"Before you send the document, change the extension .doc to .txt and then send it. When I receive it, I will change it back to .doc before I open it."
"Hi Mary, I sent you an email with my proposal as an attachment. Did you receive it?"
"Hey Jack, did you receive my attachments?"
"The file is too large to send through email."
"My email account will only allow sending attachments that are 1 MB or smaller."
"My email account will only allow me to receive attachments that are 2 MB or smaller."
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Email Problems
"My email is getting full. I better delete some old mail."
"I better save my emails to my hard drive so I can make some room in my inbox."
"How do I request more storage space for my email account? I am constantly running out of space."
"You're running out of email space too? I have the same problem at least once a month."
"I hate getting the mail that I am running low on space."
"I just started my job so I haven't received my email address yet."
"My email account hasn't been created yet. They said I should receive it tomorrow."
"I haven't received any emails in the last four hours. I think the server is down or something."
"I think the exchange server is down. Is somebody taking a look at this problem?"
"I can't send anything right now. Is anybody else having a problem with their email?"
"It could be a network problem, but my email account is not working."
"I can't access my email right now. I think the server is down."
"Who should we contact if we are having email problems?"
"I keep getting junk mail in my work account. How did they get this email address?"
"How do I prevent junk mail?"
"Don't open any mail with the title, 'Your request has been approved!!!' It contains a virus. Please delete this mail at once if you see it."
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Reply and Reply All
"I sent out a mail to the whole group. I requested that they little 'r' me with their ideas."
"When I receive a mail sent out to multiple people, I keep forgetting to send to all."
"Start a mail thread on your idea. I think everyone should get in on this discussion."
"Do you want me to start a mail thread for this?"
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Forwarding Mail
"I can't find the mail about our next project. Can you forward the mail to me?"
"I got a useful email on productivity. I think I will forward it to our team."
"I have that email. I'll forward it to you."
"If you find that mail, please forward it to me."
"I'll forward you the mail I got from the manager."
"I received a mail from the marketing manager. I don't know what she is asking for. Can I forward the mail to you?"
"One of our clients is asking for more data on the BB project. Who should I forward this mail to?"
"Forward the complaint to the manager. I think he should see this."
"My work email is currently down. Can you send it to my personal email address? It is someone@hotmail.com."
"I'm having problems with my work email account. Can you send it to someone@hotmail.com instead?"
"I'm having problems sending you an email to this account. Is there another email account you have that I can try?"
"Our exchange server is down for the next thirty minutes. If this is urgent, you can send me an email to my personal account. It is someone@hotmail.com."
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General email sentences
"Hi Jack, this is Steve. I have a proposal for the marketing idea. Can I email it to you?"
"I will need the information by noon. Can you email it to me soon?"
"The deadline for the project was an hour ago. Did you send the information?"
"I'm going to send you a rough draft. Can you review it and email me back?"
"I have sent three mails asking for information on their design. I haven't received a reply yet."
"Send an email to the team with your plan of action. I want everyone following this process."
"I have to send out my report before five. I won't have time to help you right now."
"I have a meeting at 4:00 pm. I think I should send out a reminder mail. I don't want anyone to forget."
"If you are not sure how to talk to the boss about this, why don't you email her?"
"Did you read the mail from the CEO? It's about our new mission statement."
"The CFO sent out a mail that describes our quarterly earnings."
'I will be vacation until June 4th. I will be on email occasionally, but if you have an emergency, you can reach me at 555-555-5555. For information on financial reports, contact Suzy Mae. For information on quarterly earnings, contact Jim Beam. For other urgent matters, contact Billy McHale.'
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Email - Interactive Practice
A: "I'll have the report ready for review tonight. Will you be able to look at it tomorrow?"
B: "I'm not going to be in the office tomorrow. Can you email it to me? I'll look at it from home."
A: "Sure. What's your email address?"
B: "It is someone@hotmail.com."
A: "The file is pretty big. Will the email allow me to send a file that big?"
B: "If it is under one mega byte, you shouldn't have a problem."
A: "I don't think it's that big. I'll send it tonight. Just get back to me when you finish the review tomorrow."
B: "Ok. I should be done with it by noon."
A: "That would be great. Thanks."
A: "The manager wants us to work on the data analysis together."
B: "Did you get an email from her?"
A: "Yeah. You were on the 'to' line as well."
B: "I never got it yet. When did you get the mail?"
A: "I got it about 30 minutes ago. Should we have her send the mail again?"
B: "No, I don't want to bother her right now. Can you just forward the mail to me?"
A: "No problem. I'll do it now."
B: "I'm still not getting it."
A: "Maybe your exchange server is down."
B: "I think you're right. Can you send it to my personal account? It is someone@hotmail.com."
A: "Sure. Sending now."
B: "I got it. Thanks for forwarding me the mail. After I read it, let's get together to discuss how we are going to work on the data analysis."
A: "Perfect. Just ping me when ever."
A: "Hi Jack, this is Cindy from the audit team."
B: "Hi Cindy."
A: "I'm calling in regards to the 2003 bank statements you sent over to me last week. I cannot find the August statement. Can you resend that one by any chance?"
B: "I can fax them over to you in about an hour. Will that be ok?"
A: "That would be great. I also have questions on several of the withdrawals. Do you know who I should contact to straighten this out?"
B: "You should talk to Joe Smith. He is our senior accountant over here. His number is 555-123-4567."
A: "That was Joe Smith at 555-123-4567?"
B: "That's correct."
A: "Do you have his email address. I might need it later."
B: "Sure. It's joesmith@ourcompany.com."
A: "joesmith@ourcompany.com. Ok. Thanks for all your help."
B: "No problem. Have a good day."
A: "You too. Thanks again. Bye."
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Explanations and Presentations General
1. "The first thing you need to do is find a sellers agent."
2. "The agent will list your house on the market."
3. "After the house is on the market, people who are looking to buy a house will find a buyers agent."
4. "The buyers agent looks through the list of houses for sale posted by the sellers agent."
5. "The buyers agent shows your house to potential buyers."
6. "When someone makes an offer, the buyers agent will let the sellers agent know about the price that the buyer has offered."
7. "After everyone agrees, the house is sold."
8. "The price associated with selling a house is based on commission."
9. "The sellers agent will get an average of 2.5 percent of the selling price and the buyers agent will get 2.5 percent as well."
10. "If the price of the house was $300,000, then each agent will get $7500, costing you a total of $15,000."
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Presentation
There are many times when you will have to explain something. Here are some questions you might hear.
"What did you do this week?"
"What are you going to do next week?"
"What is your schedule like for the next two weeks?"
"Can you explain how to perform an evaluation for a partner feedback?"
"How do I perform a refund for a credit card purchase?"
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There are numerous questions like these you might run into. To answer all of them, just follow the list example.
"This week, I finished the analysis on Ford Motor, I started writing a report on international market penetration, and I showed our new employee how to use our software."






Before the meeting
"Hi Jack. Do you know who is coming to your meeting at 2:00?"
"Who all did you invite to the triage meeting?"
"Hi Jack. How long do you think the meeting will be?"
"I have to schedule another appointment at 4:00 but I don't want it to overlap with yours. How long is the meeting going to be?"
"Is the meeting going to be more than an hour?"
"What time was the meeting again?"
"When are you going to make that presentation? I thought it was today?"
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Here are common statements people use when they can't attend a meeting.
"I have another appointment that conflicts with your meeting. I will not be able to make it."
"I have another meeting that I cannot miss. I won't be able to make yours."
"I won't be able to go to the 3:00 meeting. I have another appointment at the same time."
"I can't go to the meeting at 4:00. I have a doctor's appointment. Can you take notes for me?"
"I'm going to be out of town tomorrow, so I won't be able to attend the quarterly meeting. Can you send me a mail on the topics that were discussed?"
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Canceling a Meeting
"There are four people who will not be able to attend the meeting tomorrow. I am going to reschedule the meeting to a more convenient time."
"The director asked that we postpone the finance meeting until the quarterly report comes out. So I'll send an update with the new date and time later this week."
"There is nothing new to discuss this week, so we are going to cancel this week's agenda meeting."
"I am running late this morning. Let's postpone the meeting until the afternoon."
"I can't make it in tomorrow, so let's cancel this week's meeting. I'll email everyone if something new comes up."
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During the Meeting
"I have a question. Why is marketing not handling the portion on end user analysis? They usually did this work in the past."
"How will the new addition to our project affect the deadline that we have?"
"Are we making sure to incorporate user feedback on the changes we are making?"
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Stating your Opinion
"I agree with Mark. The correct approach is to send out the tools to our partners before making it public to everyone."
"In my opinion, I think we should introduce our new line of printers in August. Many companies get more funding at this time, and students are school shopping. Our target market will be more responsive to our ads during this time period."
"I think we can go either way. I believe both solutions will take care of it."
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Asking for clarity
"I didn't understand why we are going to be late. I thought we had everything planned out early. What were the reasons again?"
"Can you elaborate on how this process can help the sales department?"
"Can you clarify the second step in your solution proposal? I don't understand why it is necessary."
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Asking for Feedback
"What did you think about my presentation?"
"Did you think the meeting went ok?"
"Can you provide feedback on the meeting we just had?"
"Did you find the meeting useful?"
"Did the meeting help to clarify the current situation?"
"Is there any part of our discussion during the meeting that you are still unsure about?"
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Providing Feedback
"I thought the presentation went well. You provided great information and I think everyone was impressed."
"The meeting went well. We covered a lot of information and made some important decisions."
"The whole presentation went pretty well, but next time I would recommend that you talk a little slower. When we were running out of time, you started speaking too fast and it was hard to keep up."
"Most of the time, our weekly meeting is pretty dull, but today was quite useful."
"I understand what is happening to our project now, but I'm still unclear about exactly who is affected by this change."
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General Statements
"I have to go. I have a meeting I'm late for."
"I have to go to a meeting now. I'll talk to you later."
"I forgot about my 1:00 meeting. I don't have much time for lunch."
"I'll finish the feedback form after my meeting."
"I'll be in meetings all day today."
"I have five meetings today, so I won't have time to help you with this now. Let's set up a time for tomorrow."
"The meeting went an hour over."
"The meeting was canceled."
"The meeting started 15 minutes late."
"George didn't arrive to the meeting on time."
"We finished late because John had problems with his computer during the presentation portion of the meeting."
"Are you going to the company meeting next week?"
"Can you set up a meeting for our brainstorm session?"
"My calendar looks pretty clear on Thursday. Set up a meeting for that day."
"I hate meetings. I think they are a waste of time. I'm an engineer, not a planner."
"I don't know why I have to go to those meetings. I never learn anything from them and I never say a thing."
"I can't believe our weekly meeting is at six o'clock in the morning. I hate waking up that early."
"If I skip that meeting, I wonder if anyone will notice."
"That meeting was hilarious. I can't believe the manager forgot John's name."
"I get so sleepy at meetings."
"I almost fell asleep during that meeting."
"I had a hard time keeping myself from laughing. I saw you falling asleep during the meeting."
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Verifying Information
"Hi Debra, I'm analyzing the log files and noticed entry 14 was negative 42. Can you confirm if this is accurate?"
"I see that our April 2003 revenue was 1.2 million dollars. Can you double check that this figure is accurate?"
"I am going to meet with the CFO in an hour. Can you look through this report and double check my findings? It should only take you 20 minutes or so."
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Telling person you will call them back
"I don't have the answer right off hand. I'll need to find that information for you. Will it be ok if I call you back in about 30 minutes?"
"I believe I can find that information for you. It might take 10 minutes or so. Can I call you back with the information?"
"I'm not sure about the answer. I'll find the information and call you right back. Will that be ok?"
"I'm not sure about this one. Let me ask my manager. Can you please hold?"
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Redirecting
Receiving a Call
"I believe Joe Carry in marketing can help you with that. Do you have his contact information?"
"I'm not sure about that. I'm pretty sure Mitch Smith will be able to answer this and other questions. Let me give you his number."
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Making a Call
"Can you redirect me to that person?"
"Can I get his contact information?"
"Can I get his phone number?"
"What is the best way to contact her?"
"Can you direct me to someone who can help?"
"Hi, this is Matt from ABC Company. I have some questions on your Platinum level business package. Can you redirect me to someone who can help?"
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Leaving Messages
"Hi Mary, this is Josh from ABC Company. I have some questions regarding the financial data you sent me yesterday. Can you give me a call back when you have time? My number is 555-123-4567. Thank you."
"Hi Jack, this is Julie from Consult R Us. I am missing a couple pages on the document you sent me. Can you call me when you are free? My number again is 555-321-7654. Thank you."
"Hi Josh, this is Mary and I am returning your call. I'll be in the office for the next three hours, so feel free to call me back any time. Just in case, my number is 555-234-5678."
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"Hi Julie, this is Jack. I double checked the documents I sent you and I am not sure what pages you are missing. I might not be at my desk, so feel free to call me on my cell phone. The number is 227-1000. Hope to hear from you soon so we can straighten this out."
"Hi Mary, this is Josh again from ABC Company. I'm not sure if you got my first message so I am leaving one more. I have some questions regarding the financial data you sent me several days ago. Can you call me at 555-123-4567 when you get a chance? Thank you."
"Can you have Julie return my call? This is Jack, and my number is 555-123-4567."
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Sending and receiving information
"Hi Jack, I have the final documents requiring your signature. I will have them delivered to you by tomorrow. If you can sign them and return them, we can submit the documents by Friday."
"Hi Ruth, I have the escrow papers ready for review. Should I mail them to you, or can I fax them?"
"Do you have a fax machine?"
"Can I have your fax number?"
"When you finish the final review, can you fax over the documents. Our fax number is 555-345-6789."
"I have a package that I am going to send out. I will Fed-Ex it to you tonight."
"I believe I have your fax number. Is it 555-234-5678?"
"Hi Mary, this is Diana at ABC Marketing Co. Can I get a status on the fax you are going to send over?"
"Can you check on the status of the documents you are faxing to me? I haven't received it."
"Hi Mary, I didn't receive the fax last night. Can you fax it again? We should also confirm what fax number you have on file."
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Business Phone Call - Interactive Practice
A: "Hello? This is Steve."
B: "Hi Steve, this is Mary from ABC Company. I'm returning your call."
A: "Hi Mary. How are you doing?"
B: "I'm doing great thanks."
A: "Thanks for returning my call. I couldn't figure out why the ending balance on fiscal year 2003 didn't match the beginning balance on of 2004."
B: "When I checked, it was matching. How much is the difference?"
A: "The amount is exactly $42,000."
B: "Oh. I know what the problem is. We opened another bank account at the end of fiscal year 2003. I might not have included the new bank statements when I sent over the information."
A: "That makes sense. I'm just glad it wasn't out of my miscalculation. Can you send over the statements? I should be done by end of day since everything looks good."
B: "Sure. I'll fax them to you immediately. Is 555-123-4567 the number I should fax it to?"
A: "Yes. That is the correct number."
B: "I'll do it right now."
A: "Thank you for your help."
B: "I should have sent them over to you the first time. I apologize for that."
A: "No problem."
B: "Thank you."
A: "Thank you. Bye."
A: "Hello, ABC Company."
B: "Hi, this is Janet from Consult R Us. May I speak with Alex please?"
A: "He's in a meeting right now. Would you like to leave a message?"
B: "Yes. Can you have Alex call me back when he is available? My name again is Janet, and he can reach me at 555-987-6543."
A: "It's Janet at 555-987-6543. Can I tell him what this is regarding?"
B: "He sent over a fax, and the last page didn't print out. I will need for him to resend the fax to me."
A: "I'll let him know."
B: "Thank you."
A: "Thank you for calling ABC."
B: "Good bye."
A: "Bye."
A: "Microsoft, this is Steve."
B: "Hi Steve, this is Richard from Third Hand Testing. I'm calling in regards to the MSN assignment. Do you have a minute to answer a couple of questions?"
A: "Sure. What can I help you with?"
B: "We originally agreed on 5 testing procedures, but our program manager received a mail indicating 4 testing procedures. Is 4 the correct number?"
A: "Yes it is. We found that we can do the last one here."
B: "Great. Does the timeline change because we reduced one of the testing procedures?"
A: "We don't have to change the timeline. Our original timeframe was very aggressive."
B: "That makes our job a little easier."
A: "Do you have any other questions?"
B: "No. That's all I had. Thanks for your time."
A: "No problem."
B: "Ok. Good bye."
A: "Bye."
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Talking to Co-Workers
If you miss a meeting, then you will need to ask a co-worker what happened during the meeting.
"I missed the meeting. Can you fill me in?"
"I had a doctor's appointment so I missed the meeting. What happened?"
"I couldn't make it to the meeting today. Anything interesting I should know about?"
"I missed the meeting. Was there anything new?"
"Matt looks pretty upset right now. Do you know what's going on?"
"Did something happen recently? Matt looks pissed off."
"I think Matt is mad about something. Do you know what it could be?"
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Or if the manager only treats you bad, then you can ask your co-worker/friend if the manager treats them differently or the same.
"Matt talks to me like he is mad all the time. Does he do that to you?"
"Does Matt talk to you like he is upset? Or is it just me?"
"It's not you at all. He talks to me that way too."
"Matt is way too moody."
"If he knew what he was doing, we wouldn't be in this mess."
"What is wrong with Matt these days?"
"He is having one of those days again. I think his manager just gave him a hard time."
"What do you think about our manager?"
"He gets too mad easily and he doesn't really help us out that much. What do you think?"
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Asking for help or offering help
Bandwidth is usually used as a networking terminology. But in this context, it means having extra time.
"You're doing the analysis on ABC Company? I did that last year. If you need any help, just let me know."
"I'm pretty familiar with your project so if you have any questions, feel free to ask me."
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Asking for help is a little more difficult. You will have to see what the work environment is like and what type of relationship you have with your co-workers.
"I'm having trouble implementing Plan A on ABC Company. Can you look at my work and see if I am missing a step?"
"Can you help me analyze the finance data? This is my first time and I don't want to screw it up."
"Do you have a few minutes to help me with the data migration tool? I can't figure it out."
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Complaining about another co-worker to a co-worker
"Have you worked with Jake yet? He can't do anything right."
"The problem with Jake is that he doesn't know that he is an idiot."
"I remember helping Jake out so much, and then he stabs my back."
"I don't think he does his own work. He goes around asking everyone to do a portion of his work and says he did it all."
"If you have to work with Jake, remember the things I told you."
"Is management blind or am I being too sensitive about this?"
"I think the manager likes him because he kisses her ass all day long."
"The manager is blind because he is a total brown-noser."
"I can't believe this company is paying $75,000 a year for this fool."
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Complaining about the company
"This is a dead end job. I don't see much of a future here."
"I hate the redundancy. It's so boring."
"Work isn't exciting for me anymore. I am doing the same thing over and over again."
"This company doesn't care about employees that much. I haven't received a fair raise in 3 years."
"I don't know if it is my manager or this company, but I'm really getting sick of my job."
"What do you think about all the politics in this company?"
"The politics suck here. But it is the same for any large corporation. The best way to deal with it is to take advantage of the rules."
"I don't know how much longer I can take this job. I've been thinking about applying to a different company."
"Have you ever thought about leaving this company?"
"What company do you want to switch to?"
"I started applying for other jobs. There are a lot of positions open."
"I've been looking for jobs on monster.com. They have a lot of positions available."
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Talking about work experience
"What did you do before working here?"
"I worked at ABC Company. I was a market analyst researching what the user wants in portable devices."
"I was over in the sales department on the second floor. I was in charge of overseeing the sales made by all the sales associates each month."
"I was a software engineer at Sun Microsystems. I created internal tools using Java to help automate the recruiting process."
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Talking to CoWorkers - Interactive Practice
A: "Hey Jack. How is your day going?"
B: "Just finishing the project. Other than that, not much. How about you?"
A: "I'm just about finished for the day. I have one more task to do, but I wanted to take a break first."
B: "Did you have to work with Jake on that project?"
A: "Unfortunately, yes."
B: "Oh my gosh. I feel so sorry for you."
A: "Don't remind me. I'm just glad it's over."
B: "Yeah. I remember when I worked on the data conversion tool with him. Everything he did, I had to re-do. It would have been faster if I did it alone."
A: "That's exactly what happened to me. It took me longer because I had to re-do everything he did. That really pissed me off."
B: "Next time the manager wants me to do a project with him, I'm going to tell him that I will do it myself."
A: "That's a good idea. Hopefully, the manager will realize how useless he is."
B: "Exactly. If you're not busy, you can do my work."
A: "Ha ha. I got enough to do."
B: "Yeah. I'm just kidding."
A: "Aright dude. I better finish my work. I'll talk to you later."
A: "Hey Jordan, did you go to the team meeting this morning?"
B: "Yeah. The manager presented a new project to us that we'll have to do."
A: "Damn it. I shouldn't have missed that meeting, but I was stuck in another meeting. What else did you guys talk about?"
B: "Everything else was the same. We talked about progress of current assignments, due dates, about hiring another worker, that's all."
A: "What's the new project about?"
B: "It's hard to explain. She sent out mail to all of us. You can just review the document she sent out."
A: "Ok. I'll do that."
A: "Hey Bob, do you have a few minutes?"
B: "Sure. What's up?"
A: "I'm having problems with my computer. I don't know what's wrong with it."
B: "Let's go take a look at it. Oh. Here is the problem. You have a boot sector virus. Install the anti-virus software. That should take care of the problem."
A: "Great thanks.
A: "How is your day going?"
B: "The same as usual. How about you?"
A: "Me too. I'm getting sick of work man."
B: "I'm already past that stage."
A: "What are you still doing here then?"
B: "It pays the bills."
A: "Why don't you find another job?"
B: "Well, I thought about it, but if I put in two more years, then I get a good pension. I can't give that up. Anyway, this job is boring, but at least it's easy."
A: "Well, you've been here for eight years. You have some things to stay for. I've only been here for two years. I can't see myself doing this for another two years. I want to gain more experience in other areas."
B: "Have you brought this up to the boss? Maybe you can go into management."
A: "They usually want a person with an MBA degree or a person willing to put in 80 hours a week."
B: "That's what it takes man. Either this or that."
A: "Yeah. I better think about what I want. Why didn't you go into management?"
B: "It would have taken too much time. I have a family that I want to spend time with, so it wasn't worth it for me. But you're single. You can put in a few good years and put yourself in a good position before thinking about settling down."
A: "You have a point. I'll see what my options are. Hopefully the manager will help me out with my career."
B: "She's pretty cool about that. Just be honest with her and she'll show you some doors."
A: "That sounds good. Thanks for the advice."
B: "No problem. Good luck."
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Talking to the Boss
"Did you want to review my project?"
"I just completed the assignment. Did you want to review it?"
"This is my first project and I was wondering if you could review it real quick?"
"I think I covered all the bases, but could you do a quick check."
"Hi Roger, can we set up a time to discuss my progress so far?"
"I was wondering if we can meet to discuss how I am doing."
"Can I get some feedback on my performance?"
"Where do you think I need to improve?"
"What areas do you think I should work on?"
"Did you finish reviewing my project I completed?"
"Hi Mark, this was my first project, and I wanted to know how I did so I can improve."
"Where do you think I could have done better?"
"Is there any areas that I could have done better?"
"What should I do better for next time?"
"What areas did I do well, and what areas did I do poorly."
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Asking for more work
"Hi Mark, I finished all my weekly duties already. Do you have more work I can do?"
"I've been completing my work early on a regular basis. Can I have more responsibilities?"
"I have a lot of extra time. I usually double check all my work, but that doesn't take much time. Is there any additional work I can do?"
"I had extra time on my hands so I started investigating the network problem. If you don't mind, I would like to work on this project to help the office productivity around here."
"I have been completing my work a day early every week. I know the reference material has been sitting there for some time. Would you like me to do that project, or did you want to assign another project to me?"
"Hi Mark, the addition we made to the project made it difficult to complete by myself. If the deadline doesn't change, I will need some help to complete it. Can you assign someone to help me out?"
"I have spent every minute on this project and have been putting in serious overtime. This project is a lot bigger than we anticipated. I am going to need some help to complete it on time. Do you have anyone available to help me?"
"The Alpha project has been eating so much of my time that I didn't have much time to work on the Beta project. Is there anyone with extra bandwidth to help me finish the Beta project?"
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Complaining and Showing Frustration
"I can't believe I messed that up. I don't think I am stupid, but this is suggesting otherwise."
"I am so frustrated at myself. How did I not catch that?"
"It's frustrating working with Tim. I'm doing everything I can to help and I am trying to be understanding, but he is slowing our project down immensely."
"I'm having a hard time working with ABC Company. They are always late and the work they do has numerous errors. It is really frustrating because I have to spend a great deal of time proof reading the material. I recommend not giving ABC Company any more work."
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Talking to your boss about another boss
"Hey Mark. I'm doing all the projects you gave me, but John gives me additional work. I don't mind it, but lately it's been too much."
"Hey Mark. John has been assigning a lot of work to me. I have a lot of current work I am doing, so I would like to know what work has more priority."
"John wants me to do the payroll analysis. He said he needs it by end of week. But didn't you want the employee headcount finished by Friday? I can't finish both. What should I do first?"
"I'm having some problems with John lately. He is very critical and puts me down in public. I don't know what I am doing wrong so I don't know where I need to improve. What do you think I should do about this?"
"John has been very difficult to work with. He is very bossy and expects everything to be done his way. I have been tolerating it because he is a manager, but some of his methods are wasting a lot of time. I always suggest other ways, but he will not hear me out."
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Talking to the Boss - Interactive Practice
A: "Hi Matt, I finished the assignment on the documents. Did you get a chance to review them?"
B: "Yeah. I already reviewed them. It was pretty good."
A: "Since it was my first project, I was wondering if I can get some feedback."
B: "Well, you finished the project on time. And seeing how it was your first assignment, you did very well."
A: "Thanks. If it wasn't my first assignment, where do you think I need to improve?"
B: "That's a fair question... I think you could have spent a little more time documenting the difference between Process A and Process B. You showed a lot of the similarities, but lacking a little on the differences."
A: "I'll keep that in mind. How about the structure? I changed the template a little because I wanted to add a section for recommendation."
B: "I liked the addition. Usually people just enter it into the comment section on the bottom but having a clear section makes it stand out. That was good."
A: "Was there anything else? I like to get feedback early so I can improve."
B: "No problem. Everything else on the assignment was great. The only other tip I can give you is sending me more updates. If I knew you were stuck on section C for a while, I could have saved you a lot of time. So keep me aware on your status."
A: "That makes sense. I'll do that. Thanks for the feedback."
B: "Don't mention it. And good job on the assignment."
A: "Thanks."
A: "Hi Mark. I completed Project A and didn't have anything else to work on. Should I find something to do, or did you have something lined up?"
B: "I won't have another assignment for you until next Monday. What will you be doing until then?"
A: "I'm not sure, I was thinking about investigating the reporting issue we are having, but that's a low priority now. But if there is nothing else to do, it might be good to finally fix that."
B: "How about John. He told me that he needed a little help on Project C. Why don't you ask him if he still needs help. If not, then check out the reporting issue."
A: "John? I've been meaning to talk to you about him."
B: "What's the problem?"
A: "I don't want to be out of line, but he's very difficult to work with. He looks over my shoulder all the time and doesn't like how I am doing things."
B: "Yeah. He is like that. I appreciate your feedback, and you are not the first to bring this up. Although he is difficult, he does get a lot of work done around here."
A: "I completely agree, and I will continue to work with him as well as I can. I just thought I should let you know instead of keeping it bottled up."
B: "I appreciate your honesty. But for now, you're going to have to tolerate his methods a little longer. I'll see if the director is willing to have a talk with John about this problem."
A: "Ok. Well, I'll go see what type of help John needs. If there is nothing, I'll work on the reporting problem. Either way, I'll send you an email letting you know what I am working on."
B: "That would be perfect. Thanks."
A: "Thanks. I'll talk to you later."
B: "Ok. Bye."
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Talking to your Subordinate or Direct
Status
A common question a manager asks is to find out what the status of a project is.
"What is the status of the marketing documents?"
"How far along are you in your analysis?"
"Are you almost done with the technical report?"
"When are you going to finish the design plans?"
"Can you give me a status on your progress so far?"
"How is the reporting assignment going?"
"When can you give me a working draft by?"
"At the end of every week, can you send me a weekly status mail? I'll email you a template you should follow. You should email it to me every Friday."
"I want you to send me a status report at the end of every week. You should include what you did for that week and what you plan on doing for the next week."
"Can you send me a weekly status report? If you haven't done it before, let me know and I will send you a template to use."
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Project Change
"I know you have been working on the database using excel, but we need to use SQL. Can you make the necessary changes?"
"Hey Jackie, I reviewed your report and there are a couple areas you have to change. Can you double check the figures you provided in page 7, and provide a recommendation for step 3? I would appreciate it."
"John, when we are discussing something in meetings or small groups, I noticed that you don't allow the other person to complete their sentences. I do appreciate your contributions, but I think you should always hear the other person out. Can you try to do that?"
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Deadline
"Here is your new project. You have two weeks to complete it. After you review the project, let me know if there will be any problems."
"You have until the end of this month to complete your assignment. It is critical that everyone completes on time."
"We have two more days to complete the test pass. If anyone cannot complete their portion on time, let me know as soon as possible."
"We are not required to send in our analysis until Wednesday, so you have a couple more days to complete it."
"Do you think you can finish the marketing report by Friday?"
"Our deadline is fast approaching. I try to minimize weekend work, but we might have to work this Saturday if we do not finish on Friday."
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Subordinate asking you Questions
"I'm not sure about that one. I think the information you are looking for is in a manual I saw in the file cabinet. Why don't you check there?"
"Do a search on Google and see if you can find the information there."
"I think Stacy will know the answer. She is very familiar with that topic."
"I'm not sure on the exact procedure, but if I were you, I would do the forth step before the third one."
"I don't think we ever decided on a specific way. I think it might be better to do this before that."
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Encouraging
"Hey James, I think you're doing a great job and it is not going unnoticed."
"You're doing great. Keep up the good work."
"I told my manager about your performance. He was quite impressed. Keep up the good work."
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Directs having difficulty
"I had a hard time on my first project too. Don't let it get you down. I'm sure you will do better next time."
"It wasn't as bad as you think. I also saw definite improvements so you shouldn't give up."
"Your work has been pretty good, but I really think you can do better. You have potential and I hope you start trying a little harder."
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Reprimanding
"You have been late for work on a regular basis. You better start coming to work on time."
"This is your third warning. If you are late for work again, we will have to take more serious action on you. Is that understood?"
"Being late for work once in a while is understandable. But there is no excuse to be coming in to work late every day. You better start coming in on time."
"The report was due last Friday. What's going on?"
"I was working on three other assignments. I just couldn't finish them all."
"You should have at least told me that you wouldn't be able to finish. Then I could have asked Mary to finish it. This is very irresponsible of you. Is this going to be a continual problem in future projects?"
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Talking to Directs - Interactive Practice
A: "John, are you going to complete the report on time?"
B: "I am confident that I will have it done by this Friday."
A: "How far along are you?"
B: "I have completed the preliminary review, analyzed the data, and I am almost done writing the analytical review."
A: "That's great. It looks like you are ahead of schedule. When you are done, send it to me for review."
B: "I'll send it to you Friday morning. That should give you a day to review it."
A: "That's great. Keep up the good work."
A: "Can you give me an update on your assignments?"
B: "Yeah. I'm helping with the performance testing, I've met with the partners for the integration project, and I'm finishing up the documents on the internal tool."
A: "That's good. Can you start sending me a weekly report? That will help me keep track of your progress regularly."
B: "No problem. Do you want it by the start of Monday, or do you want it Friday evening."
A: "I'm probably not going to read it until Monday, so just send it to me by Monday morning."
B: "What do you want me to include in the weekly report?"
A: "Include what you did for the week, what you're going to do for the next week, and include any other issues you have."
B: "I'll start doing that this week."
A: "Great. Thanks."
A: "John, can I see you in my office?"
B: "I'll be right over."
A: "Have a seat... I'm concerned about your performance lately. Is there something I should know about?"
B: "I've been pretty occupied at home. I apologize for letting it affect work. I'll definitely pay more attention."
A: "I understand, but I'm still having to take some heat on your work. You have been late numerous times, your projects are not as detailed as it used to be, and you missed a deadline last week."
B: "I am really sorry, and I won't let it happen again. I understand that I have been underperforming, and I will step it up."
A: "I hope so. I'll explain it to the director. But I don't know how much more he will tolerate. That's all I had so you better go back to work."
B: "Ok. I really will change things around. Thanks for understanding."
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Business Trips
Details
When you go on a business trip, you will need to find out a lot of information.
"Where are we going for our business trip?"
"Where are we going this time?"
"What city are we traveling to?"
"What is the objective for this business trip?"
"What is our goal for this business trip?"
"What do we want to accomplish for this business trip?"
"What is the primary purpose for this business trip?"
"What day are we departing for our business trip to Los Angeles?"
"How long are we going to be there?"
"How long is the business trip scheduled for?"
"What time is ABC Company expecting us?"
"Who should I report to when I get to ABC Company?"
"How much is the per diem?"
"How much per diem do we get a day?"
"How do we get the per diem?"
"Isn't the per diem too low?"
"What do they expect us to eat with this amount of per diem?"
"Is the business trip really going to take us all five days?"
"If we finish on the fourth day, can we come back early?"
"I think we can finish a day early. Can we come back on Thursday if we complete our work early?"
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First time business trip Q's
"How much do you usually pack for a week long business trip?"
"How big is the suitcase you take with you on a business trip?"
"Do the hotels we stay at have a hair dryer?"
"How many pieces of luggage do you bring with you on a business trip?"
"Where do you usually park when you go to the airport?"
"Is long term parking available at the airport?"
"How early should I go to the airport?"
"Where should we meet?"
"Should we meet at the airport?"
"I missed my flight. The next flight they have available is in 45 minutes. I'll have to meet you at the airport in Los Angeles. I'll call you when I land."
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Talking to people
"Where will I be working this week?"
"Where is your office located?"
"Is your office relatively close to where I will be working?"
"Who will I be working with this week?"
"Who should I contact if I have a question regarding inaccurate data?"
"Who should I contact if I have a question with this type of problem?"
"I am going to be calling my manager frequently with critical updates. What phone should I use?"
"How long does it take to get to the airport from here?"
"How bad is the traffic around this time to the airport?"
"Where is the closest place to eat around here?"
"Is there a fast food restaurant near by?"
"Does this building have a cafeteria?"
"Do you have a cafeteria close by?"
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Eating during the Business Trip
"What kind of food do you guys want to eat today?"
"Anybody want to go for lunch?"
"I'm going to lunch. Anybody want to join me?"
"Let's go in 20 minutes. I have to finish this real quick."
"I can't make it. I have to finish this and it will take me another 30 minutes."
"I'm going to pass today. I brought a bagel with me."
"I have a small sandwich. I'm just going to eat here."
"Where should we have dinner tonight?"
"Hey, let's go to the Italian restaurant next to the hotel."
"We can either go to the steak house in the hotel, or the Italian restaurant next door."
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Business Trips - Interactive Practice
A: "Hey Mark, I'm assigning you on the Tully project. You'll have to go to California in two weeks."
B: "What is my objective over there?"
A: "You have to review financial documents over there. If you find something missing, work with their accountants to get the documents you need to complete the analysis."
B: "How large is this project?"
A: "It's pretty big, so take someone with you. I think you can finish in a week if two of you are working on it."
B: "Do we have to arrive there at a certain time?"
A: "Not really, but you should get there before lunch to settle in. Then you can get in half a day."
B: "Who should I contact when I get there?"
A: "I'll email you the details, but you should go book your flight soon."
B: "Will do. Do you have a recommendation on who should go with me?"
A: "Either Seth or Josh."
B: "Ok. I'll find out who has more time."
A: "Great. Keep me informed."
B: "Got it."
A: "Hey Seth, you wanna go for lunch soon?"
B: "How about in 30 minutes. I'm almost done with this section."
A: "Ok. Where do you want to eat?"
B: "I'm ok with anything, but let's go to a fast food place."
A: "There's a Burger King around the corner. Let's go there."
B: "Sounds good. One quick question... I'm going to finish all my work tomorrow. If we finish tomorrow, I suggest we head back home tomorrow evening. What do you think?"
A: "I think that's doable. We'll see how much we get done today, and if we're close, I'll let them know that we'll be done tomorrow."
B: "Sounds good."
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Office and Cubicles
General statements or complaints
"It's not that bad, but there is no privacy."
"I wouldn't mind it so much if the manager couldn't see every minute of my day."
"I hate it. Even if they can't give us offices, they could at least give us cubicles."
"The reason I hate it so much is because I can't take a small break. Since the manager is always looking at everyone, even when I am not working, I have to pretend like I am."
"There are a lot of distractions. I can hear everything everyone says in the whole office."
"Mary sometimes turns on the music. It's not that bad, but sometimes I want it quiet."
"If I have a complaint about something, I can't talk to the manager because everyone will hear. I have to set up a meeting and use the conference room."
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Questions and Requests
"I don't have another outlet near my desk. Can I get a power strip?"
"Can I move to a different location? The sun always glares off my monitor and I have trouble working."
"Can I sit on the other side of the room? This is too close to the door and it gets cold here."
"I get hot easily. Would it be possible if I sit next to the door? It is much cooler there."
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Cubicles
"I sit in the cubicle down the hall. It's next to the conference room."
"My cubicle is directly on the other side of this wall. Come by sometime."
"The files are on my desk in my cubicle. I'll get them for you."
"I walked by your cubicle and saw a heater. Where did you get such a small one like that? I think I want one for my cubicle as well."
"There are a couple of people with the name Steve in our office. If you say, 'Steve' real loud, you will see two heads appear at the same time. It's quite funny."
"I heard ABC Company has a serious cube farm. Even the CEO has a cubicle. I think that's pretty cool."
"How big is your cubicle?"
"My cubicle is about 5 feet by 6 feet."
"It's roughly 5 by 6."
"I'm not sure, but it fits two small desks and a drawer. I guess it's big enough for me."
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Office
"Why is Jack's office so much bigger than mine?"
"I'm next in line for a window office. How come you gave it to Paul?"
"There is an empty office across the hall. Can I have it?"
"It's great having my own office because I can surf the Internet and take a real break anytime I want."
"The privacy is probably the best thing about having my own office. I can't image working in a cubicle again."
"Can you stop by my office?"
"Stop by my office when you get a chance."
"Let's meet in my office."
"Can I stop by your office after lunch?"
"Can I come by your office now?"
"Can we talk in your office?"
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Offices and Cubicles - Interactive Practice
A: "How are things at work?"
B: "It's not too bad. But I hate our office setting."
A: "Are you in a cubicle?"
B: "No. I would be happy with a cubicle. We have 10 desks all in a large room. The supervisor is at one end with a view of everyone."
A: "That sucks. You have no privacy."
B: "I know. I can't even take a small break because everyone is watching. But that's not the worst part. I can hear everyone talking all day long and it's so distracting."
A: "I feel sorry for you."
B: "I can't even complain about something to the supervisor because everyone can hear."
A: "Why do they have the office set up like that?"
B: "I'm not sure. Maybe they want to save money, or maybe they think it's more effective."
A: "Is anybody in an office?"
B: "Only the people above the supervisor."
A: "Maybe if they got out of their office and worked in the open space they would realize how terrible it is."
B: "I guess I'll just have to tolerate it for now."
A: "Do you have cubicles in your company?"
B: "No. Everyone has their own office."
A: "You're so lucky. I'm in a cubicle."
B: "I'm so glad we have our own office. There is so much privacy and we can take breaks whenever we want."
A: "How does management know if you are working or not?"
B: "Our company doesn't really keep track of little details. Our performance is based on our assignments and projects. Management doesn't care when it's done, they just want the person to do a good job and turn it in on time."
A: "I like that method. In our company, our manager wants to know every detail almost every hour. If we are a little behind, the manager gets mad and starts worrying."
B: "I would hate that environment."
A: "I agree. It's not a good work environment. Do you ever play video games in your office?"
B: "Not when it is busy, but when we are experiencing a down time, I close the door and start a game of Star Craft. If someone comes in, I quickly switch the view on the monitor."
A: "You're so lucky."
B: "I don't take it for granted, but I wouldn't mind a window office soon."
A: "Shut up you freak."
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Performance Review - Interactive Practice
A: "It's that time of year again."
B: "Yeah. I always get nervous during this time."
A: "It shouldn't go too bad."
B: "So, how did I do this year?"
A: "Let me first ask you how you feel about your performance?"
B: "I think I improved a lot and made a lot of great contributions. I completed all my assignments ahead of schedule, I volunteered for two more extra projects, and mentored couple of our newer employees."
A: "I agree. You did great this year. I got your rating back from upper management and it's not bad, but it's not the best. You received a 3.5, a 4 percent raise, and an 8 percent bonus."
B: "I got a 3.5? Why? I was really expecting a 4 this year. I really worked hard."
A: "Unfortunately, we can't give everyone a 4. There were a lot of people who did great this year and we only had a few 4's to give. You barely missed the cut."
B: "What could I have done to get a 4? I thought I did everything to deserve one."
A: "I agree. I think you should have received a four, but the only thing I can suggest is for you to be more visible. The people who beat you this year didn't necessarily do better work than you, it's just that people knew the work they were doing more than yours. You need to stand out a little better."
B: "How do I do that? It doesn't make sense. If I work my ass off and I do great work, why does it matter if I show off or not?"
A: "If 3 people are equal in their work, the only deciding factor is how much of the work they know about. Since upper management cannot know the details of everything, they mainly see the people who are visible. You can do this by taking on projects that affect the whole team so everyone can see, or you can be pro-active in finding places for improvements and sending out a mail to management with your ideas."
B: "If I did a great job, why did I only get a 4 percent raise?"
A: "You got a high raise comparing to other people. The average raise throughout the company was 2 percent. They cut back a lot on raises due to the slow economy."
B: "I'm a little disappointed, I'll see you tomorrow."
A: "Ok. Think about what I said and we'll try to give you more assignments with more visibility."
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Negotiating before Leaving
General Statements
When you talk to co-workers, you will eventually tell them that you are leaving. Here are some general sentences.
"Next Friday is my last day."
"I already put in my two week notice."
"I'm leaving the company."
"I accepted a job offer from ABC Company. This Friday will be my last day here."
"I'm leaving this dump."
"I would've left a lot sooner but I had to get a job lined up first."
"I got screwed here so many times. I don't want to work here anymore. My last day is this Friday."
"It was great working with you. I wish you the best on this project."
"I had a wonderful time here. I wish the best for you."
"I really enjoyed working with you. I'll send you my personal email so keep in touch."
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If someone else is leaving, then you can say something good like the example sentences below.
"I hope you enjoy your new job. Let me know if they have any other opening."
"Good luck in your new job. We'll keep your seat warm for you in case you want to return."
"Hey Jack, good luck with your new job and save me a seat."
"We'll miss you here. Good luck with your new career."
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Quitting or Leaving Work - Interactive Practice
A: "Hi Mark, I have something important to tell you."
B: "Come on in. What's on your mind?"
A: "Well, I have decided to leave the company. I had a wonderful time here, but it is time to move on for me."
B: "May I ask why?"
A: "I got an offer from ABC Company. It's a management position and I really don't want to let this opportunity pass me by. You know I have been looking for a management position here, but all the positions here are full."
B: "I understand your decision and you have my support."
A: "Thanks for understanding. I can work here two more weeks."
B: "Ok. Will you be able to finish your current assignment?"
A: "Yes I will. And if you hire someone within two weeks, I would be happy to provide training on my areas."
B: "That would be great. We're going to miss you here."
A: "I'm going to miss this place too. Thanks."
A: "Hi Mary, I interviewed with another company and they offered me a position. I wanted to let you know before I made my decision."
B: "I'm sorry to hear that. But I appreciate you telling me before you accepted the offer."
A: "I really enjoy my work here, but I was concerned about the lack of opportunities. I put in effort to gain more experience here, but the projects are limited."
B: "What would help you to decide to stay?"
A: "I would consider staying more if I could change my position. I would love working in this same group, but I would like to be doing something different. And finally, they offered me 6 percent more than my current salary."
B: "When do you have to make a decision by?"
A: "They want me to respond in a week."
B: "Let me see what I can do and I'll let you know tomorrow or on Wednesday. Can you wait until then?"
A: "That's not a problem."
B: "Great. I'm going to do everything I can to keep you on board."
A: "I appreciate what you are doing for me."
B: "It's the least I can do. You're a valuable asset here."









Confirming your Flight
You: "I would like to confirm my flight."
Them: "Can I get your ticket number?"
You: "The number is 45-6-43."
Them: "You are scheduled to depart on June 15th at 1:00 pm. Is this correct?"
You: "Yes it is."
Them: "Is anybody else traveling with you?"
You: "Yes, my wife."
Them: "Can I have the other ticket number?"
You: "It is 45-6-44."
Them: "Your tickets have been confirmed. Please arrive at the airport 3 hours before your flight departs. Thank you for calling."
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Some other questions you might hear are similar to the ones you might hear at the airport counter.
"Would you like to book your seats now?"
"Would you like a window seat or an aisle seat?"
"What is your ticket number?"
"What is your last name?"
"What is your first name?"
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Departing Date
"I have an open ended ticket and I would like to schedule a departure date."
"I have a ticket and I need to schedule a departure date."
"I am scheduled to depart on June 15th. Can I change this to a later date?"
"I have a ticket to depart on June 15th. I would like to see if there is an earlier flight available."
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With any of these questions, the other person will usually ask for your ticket number. After that, they will ask you what date you want to depart.
"What date would you like to depart?"
"What date would you like to change it to?"
"When do you want to depart?
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You should respond by selecting a date.
"I would like to leave on June 22nd."
"Is June 22nd available?"
"Can you check if June 22nd is possible?"
"I was hoping to reserve a seat for June 22nd."
"Yes. We have seats available for the 22nd. Would you like me to reserve them?"
"On the 22nd, the departure time is 1:00pm. Should I reserve them?"
"We have two flights departing on that date. Would you like to depart at 10am or 7pm?"
"I'm sorry, but we do not have any available seats on the 22nd. Should I put you on the waiting list?"
"I'm sorry, there are no departures for the 22nd. We have a flight leaving on the 21st and the 24th. Will either of these days work for you?"
"The 22nd is full. The next available flight is on the 23rd. Would you like me to reserve a seat on that date?"
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At the Counter
"Is anybody traveling with you today?"
"Is anybody else traveling with you?"
"Are just you two traveling today?"
"Did someone you do not know ask you to take something on the plane with you?"
"Did you have possession of your luggage since you packed?"
"Did you leave your luggage unattended at all in the airport?"
"Are you carrying any weapons or firearms?"
"Are you carrying any flammable material?"
"Do you have any perishable food items?"
"How many luggage are you checking in?"
"Do you have a carry on?"
"Can you place your bag up here?"
"How many carry on bags are you taking with you?"
"Do you prefer window or aisle?"
"We do not have any aisle seats remaining. Is a window seat ok with you or would you prefer a middle seat?"
"Do you have a seat next to the emergency exit?"
"Can I have a seat closest to the emergency exit?"
"All the seats next to the exit have been taken. I have a seat directly in front of it. Would you like that one?"
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Finding the Gate
"Which gate did you say it was?"
"What was the gate number again?"
"Can you point me towards the gate?"
"How do I get to the gate again?"
"How do I get to gate C2?"
"Where is gate C2?"
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At the Airport - Interactive Practice
A: "Welcome. May I have your tickets?"
B: "Here you go."
A: "Is anybody else traveling with you two?"
B: "No. It's just us."
A: "Do you have your passports with you?"
B: "Yes. Here it is."
A: "I'm going to ask you a series of questions. Please respond with a yes or a no."
B: "Ok."
A: "Did someone you do not know ask you to take something on the plane with you?"
B: "No."
A: "Did you have possession of your luggage since you packed?"
B: "Yes."
A: "Did you leave your luggage unattended at all in the airport?"
B: "No."
A: "Are you carrying any weapons or firearms?"
B: "No."
A: "Are you carrying any flammable material?"
B: "No."
A: "Do you have any perishable food items?"
B: "No."
A: "Great. Can you place your baggage over here?"
B: "Sure."
A: "Would you like an aisle or a window seat?"
B: "Window seat please."
A: "Ok. I am placing you two in 21A and 21B. The gate number is C2. It is on the bottom of the ticket. They will start boarding 20 minutes before the departure time. C2 is located around the corner through the hall. Thank you."
B: "Can you point me to gate C2?"
A: "Sure. It's that way. Around that corner."
B: "Great. Thank you."
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Car Availability
"Hi. I would like to rent a car."
"Do you have any cars available?"
"What size car would you like?"
"What type of car would you like?"
"What type of car do you need?"
"What sizes do you have?"
"What are my options?"
"We have compact, midsize, full size, luxury, SUV, and a minivan."
"How much is the full size car?"
"How much is the midsize car?"
"How many does the full size car seat?"
"How many can fit in the midsize car?"
"I'll take a midsize car."
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Duration and General Questions
"How long will you be needing the car?"
"How long will you be renting the car?"
"When do you need the car till?"
"I'll need the car for two weeks."
"I want to rent it for one week."
"I need it for 4 days."
"I need it for just a day."
"What is your last name?"
"What is your first name?"
"Are you a United States resident?"
"What country are you from?"
"What is your address?"
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Insurance and Driver License
"Would you like insurance on the car?"
"How much is insurance?"
"Who is going to be the driver?"
"How many people are going to drive?"
"Are all the drivers at least 25 years old?"
"Can I see your driver's license?"
"May I have your driver's license?"
"I will need to see your driver's license."
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Price and Rules
"The gas tank is full. You should fill it up before you return the car. If you do not, then we charge $3 a gallon."
"You can pick up your car downstairs. Just show them the invoice and they will have your car ready for you."
"You will need to return it by 4pm on the 16th. We charge an additional $8 for every four hours that you are late. Return it to the same place you picked up the car."
"Please keep this form in the car. Bring it with you when you return the vehicle."
"How much do you charge if I am an hour late?"
After this process, you should have your car and you are ready to drive away.
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Making a Reservation تأكيد الحجز
"I need one at Los Angeles Airport."
"I am flying into Los Angeles Airport."
"If I need to cancel, when should I do that by?"
"As soon as possible, but in order to avoid a charge you should call 24 hours before the date."
"Hi, I have a reservation under last name Lee."
"Hi, I have a reservation for a midsize car."
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Car Rental - Interactive Practice
A: "Hello, ABC Car Rental. How can I help you?"
B: "Hi, I wanted to make a reservation."
A: "What location would you like to rent from?"
B: "I am flying into Los Angeles Airport. Do you have a booth there?"
A: "Yes we do. What date are you flying in?"
B: "I am arriving on June 22nd."
A: "What time is your arrival time?"
B: "I am scheduled to arrive at 2 pm."
A: "How long would you like to rent the vehicle?"
B: "I will need it for 10 days."
A: "What size car would you like?"
B: "A midsize car please."
A: "Can I get your name?"
B: "Yes. My name is Sang Min Lee."
A: "Can you spell that?"
B: "Last name is L E E. First name is S A N G. Middle initial is M."
A: "Great. Thank you. I have reserved a midsize car for you for June 22nd until July 1st. Is there anything else I can help you with?"
B: "That will be all."
A: "Thank you for calling."
B: "Thank you. Bye."
A: "How can I help you today?"
B: "I would like to rent a car."
A: "Do you have a reservation?"
B: "No."
A: "That's alright. Let's see what we can find. We have several cars to choose from. What size are you looking for?"
B: "What are my options?"
A: "A compact car, midsize car, and a minivan."
B: "How much are they?"
A: "Compact is $2.1.95 a day, midsize is $27.95 a day, and a minivan is 35.95 a day."
B: "I'll take a midsize car."
A: "How long will you be renting the car?"
B: "One week."
A: "How many people will be driving the car?"
B: "Just myself."
A: "Would you like insurance?"
B: "How much is it?"
A: "It is $14.95 a day and it covers everything regardless of fault."
B: "Yes please."
A: "Can I have your name?"
B: "Last name is Lee. L E E. First name is Sang. S A N G."
A: "You address please?"
B: "I am from Korea. Would you like my address in Korea?"
A: "Just the city name."
B: "Seoul, Korea."
A: "Can I see your driver's license and a credit card?"
B: "Sure. Here it is."
A: "Great. That will be $324.92. Would you like me to charge it on this card?"
B: "Yes. That will be fine."
A: "Please sign here. You can pick up your car downstairs. Your expected time to
B: "That will be all. Thank you."
A: "Thank you. Good bye."
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Making a Reservation
"Hi, how much are your rooms?"
"Hi, what are your rates?"
"Hello, how much is a room?"
"Our rooms start at $79 for a basic room."
"Our rooms start at $79 for a standard room and go up to $300 for a suite."
"Ok. Can I reserve a room?"
"Hi, I would like to reserve a room."
"Hello, can I reserve a couple of rooms?"
"What day do you want to check in?"
"Which date did you want to reserve?"
"What date are you looking for?"
"I want a room from June 22nd to June 25th."
"I would like a room for the 19th of July."
"How long will you be staying with us?"
"When will you be checking out?"
"How many days would you like the room for?"
"I am going to stay for 3 days."
"I would like to reserve the room for 4 days."
"I am going to need the room until July 23rd."
"How many rooms will you need?"
"Is this for only one room?"
"How many rooms would you like to reserve?"
"How many rooms should I reserve for you?"
"I will only need one room."
"I am going to need two rooms."
"How many adults will be in your party?"
"How many total children will be with you?"
"Just two adults."
"A total of four adults."
"I will be alone."
"A total of 2 adults and 2 children."
"One adult and 2 children."
"Would you like a single king size bed, or two double size beds in the room?"
"Will a single king size bed be ok?"
"We only have a room with two double size beds. Will that be ok?"
"Do you want a smoking room or a non smoking room?"
"Do you prefer a smoking or non smoking room?"
"I would like a smoking room."
"Can I have a non smoking room?"
"Either is fine."
"I don't have a preference."
"Can I get a credit card number?"
"Can I have your credit card number?"
"What is your credit card number?"
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Checking In and Checking Out
"Hi, I am checking in."
"Hi, I have a reservation and I am checking in."
"Where is the elevator?"
"Do you have concierge service here?"
"Do you have a map of the city?"
"What time should I check out by?"
"What time is check out?"
"Should we charge the credit card on file or did you want to use a different card?"
"Your credit card will be charged a total of $256.78. Can you sign on the bottom?"
"Thank you for staying with us. We look forward to seeing you again."
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General Things
"Can I have a wake up call?"
"What time would you like your wake up call?"
"At 7:30 am please.
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"What are the hours for room service?"
"They serve hot food from 5:30am to 11:00pm. They also have a list of items you can select from during off hours."
"Do you have a bellman here?"
"Do you have a concierge?"
"Where is the valet attendant?"
"Can you get someone to get my car?"
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Hotel Checking In - Interactive Practice
A: "Thank you for calling Great Hotel. How may I help you?"
B: "I would like to rent a room, but how much do you charge a night?"
A: "Our prices start at $79 a night for a standard room."
B: "Great. Can you reserve a room for me?"
A: "Sure. What day are you coming in?"
B: "I will be checking in on August 3rd."
A: "How many days do you need the room for?"
B: "I'll need it for three nights."
A: "Ok. I have you coming in on the 3rd of August and checking out on the 6th. Is that correct?"
B: "Yes."
A: "How many total adults?"
B: "Two adults and two kids."
A: "How old are the children?"
B: "10 and 12."
A: "Would you like one room or two rooms?"
B: "Just one is fine."
A: "Would you like a smoking room or a non smoking room?"
B: "Non smoking room please."
A: "Can I have your last name?"
B: "Park."
A: "Your first name"
B: "Young. That's Y O U N G."
A: "Let me confirm your information Mr. Park. I have one non smoking double room with 2 adults and 2 children from August 3rd to August 6th. Is this correct?"
B: "Yes."
A: "The total comes to $256.78. Can I get your credit card number?"
B: "Sure. It is 444444444444."
A: "What is the name on the credit card?"
B: "Young Park."
A: "I have the room reserved for you. If you need to cancel, please call us 24 hours before your check in date. Failure to cancel will result in a one day charge on your credit card. Is there anything else I can do for you?"
B: "Yes, one more question. What time can we check in."
A: "We can check you in by 2:00pm."
B: "Great. Thank you."
A: "Thank you and have a great day."
B: "Thanks. Bye"
A: "Good bye."
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Asking for Directions
"Excuse me. Do you know where the post office is?"
"Excuse me. Can you point me to the nearest gas station?"
"Excuse me. Can you give me quick directions to the movie theatre?"
"Excuse me. Do you know how to get to the Shopping mall from here?"
"Excuse me. How do I get to the freeway from here?"
"Excuse me. I'm looking for Bank of America. I thought it was around here. Do you know where it is?"
"Excuse me. I'm looking for the post office. Do you know how to get there?"
"Excuse me. What is the best way to get to Seattle?"
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Left Right and Around the Corner
Take a Left/Right
"Take a left at the next light."
"Take a right at the gas station."
"When you get to Robson Street, take a left."
"After you pass 7-11, take a right at the next light."
"Take a left when you come to a stop sign."
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Turn Left/Right
"Turn right on 112th."
"Turn left after you pass McDonalds."
"When you see a church on your left hand side, turn right on the next street."
"Turn left at the next street and immediately take another left."
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Just/Right around the corner
"It's just right around the corner on the left side."
"It's right around the corner from the Starbucks over there."
"Go down the street, turn left on Williams Street, and it will be right around the corner from the gas station."
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Across Blocks and Miles

Go for five blocks/After three blocks
"After you turn right, go for five blocks and turn left. It will be right around the corner."
"After three blocks, turn left. You will see it on your right hand side."
"Go for four blocks and then turn right."
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Across the street from/Directly across
"It's across the street from the library."
"It's directly across from Taco Bell."
"Go for three blocks, turn left at the next light. You'll see it across the street from McDonalds."
"Go down the street. You'll see it directly across from the gas station."
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Go for 2 miles
"It's pretty far from here. Go on Washington Street for about 2 miles. You'll see it next to a school."
"Turn right at the stop sign and go straight for a couple of miles. At 112th turn left. You'll see it on your right hand side."
"Go straight on this street for about 3 miles. You'll see it next to Wendy's."
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Light and 'Y'
On the third light
"Go down this street, after you pass two stop lights, turn right on the third light. You'll see it right around the corner."
"Head down Madison Street and on the fourth light, turn left. You should see it immediately."
"Turn right on Jackson. Keep going straight for three lights. When you see Burger King, turn left. It's right there."
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The 'Y'
A 'Y' is a street that turns into two. It's not really a left turn or a right turn, but the street is shaped like the letter 'Y'.
"Keep going down this street. Stay on the left side when you reach the 'Y'. At the next light, turn right."
"Take a left on Jackson. At the 'Y' go to the right. It will be on your left hand side about a mile down that street."
"Go for about three miles on this street. At the 'Y' go to the left. You'll see a blue house on your right. It's right after that house."
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Dead end and 'T'
The 'T'
A 'T' intersection is a three way intersection. You can either go left or right. The street is shaped like the letter 'T' so people call it a 'T'. Sometimes they don't call it a 'T'. Other names for a 'T' intersection you might hear are more descriptive. Here is a list.
'When the road ends...'
'When you can't go anymore...'
'Three way intersection...'
"At the 'T' intersection, turn right. It is just around the corner."
"When you pass a gas station, you will come up to a 'T'. Take a left, and then an immediate right."
"Go down this road until it ends. Turn left at the 'T' and you will see the gas station on your right."
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Dead end
"Turn right on 117th. It's a dead end. We are on the right hand side at the end of the street."
"There are three places to turn right. The second one is a dead end so make sure you don't go in there."
"I live in a dead end street. It's nice because there isn't much traffic."
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Freeway Explanation
Regular Practice
Question: "Excuse me. I'm looking for a supermarket. Do you know where the closest one is?"
Answer: "Yes. It is a couple miles away. What you want to do is go down this street for about a mile. At 112th street, turn left. Stay on 112th until you pass three lights. You should see 56th street. Turn right and you will see the supermarket just around the corner."
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Question: "Excuse me. Do you know where Starbucks is located?"
Answer: "Yes. Go down this street. When you reach a 'T', turn right. At the next stop sign, turn left. You'll see a gas station on your left. Starbucks is directly across the street."
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Question: "Excuse me. I'm looking for Best Western. Wasn't there one around here?"
Answer: "Yeah. Let me think... the best way to get there is by turning right at the next street. Immediately take another right on the next street. Go for about 2 miles. When you see Greenwood Avenue, turn left. Head down Greenwood for about 3 miles. I believe it will be on your left hand side. If you pass a school, that means you went too far."
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Question: "Excuse me. How do I get to the airport from here?"
Answer: "Turn around and you'll see an entrance to the freeway. Go south. You'll have to go for about 15 miles. You should see airport signs, but just in case, it is exit number 154. Turn right off the ramp and it will be straight ahead."
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Fast Food
"Welcome to McDonald's. May I take your order?"
"I'll take a Big Mac and a small coke."
"One Big Mac and one small coke. Will that be all?"
"Yes."
"Will that be for here or to go?"
"For here please."
"The total comes to $3.87."
"Would you like medium, large, or super size?"
"Medium please."
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Regular Restaurant Ordering
"Can I get you a drink?"
"Can I get a drink for you?"
"Would you like to order a drink now?"
"Can I get a drink started for you?"
"What would you like to drink?"
"I'll take a coke."
"I'll have an orange juice."
"Water will be fine."
"Can I have a glass of water?"
"May I take your order?"
"What would you like to order?"
"Are you ready to order?"
"What would you like today?"
When you are ready to order, just read off what you want.
"I'll take the Salisbury steak with hash browns."
"Would you like toast, a muffin, or a cornbread?"
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Regular Restaurant Eating and Requesting Bill
"How is everything?"
"Is everything ok?"
"How is your dinner?"
"How is your lunch?"
"Are you guys doing ok?"
"Do you need anything else?"
"Would you like dessert today?"
"Would you like our dessert menu?"
"Would you like to order any dessert?"
"Any dessert for you today?"
"Would you like to hear our dessert special?"
"Can I have my check?"
"Can I have my bill?"
"I'm ready for my bill."
"I would like my check please."
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Fine Dining
"Hello, McCormick's. How may I help you today?"
"I would like to make a reservation."
"What day did you want to come in?"
"This Friday at 7:00pm."
"We have a table at 7:15. Will that be acceptable?"
"Yes."
"May I have your name?"
"Rich Yu. That's Y U."
"I have reserved a table for Mr. Yu on Friday at 7:15. Is there anything else I can do for you?"
"That will be all."
"Thank you for calling."
"Thank you. Good Bye."
"Good Bye."
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When you come in, you can tell them that you have a reservation.
"Hi, I have a reservation at 7:15 for Rich Yu."
"Oh, yes. Mr. Yu, your table will be ready in just a moment. You can wait right over there."
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At the Restaurant - Interactive Practice
A: "Welcome to McDonald's. May I take your order?"
B: "I'll take number one."
A: "What size would you like?"
B: "Medium please."
A: "Will that be for here or to go?"
B: "Here please."
A: "The total comes to $4.89. We'll have that right out for you."
A: "Can I get a drink started for you?"
B: "I'll take a coke."
A: "One coke. I'll be right out with your coke."
--Pause-- "Here's is your coke. Are you ready to order?"
B: "Can I have one more minute?"
A: "Sure. I'll be back in a little bit."
--Pause-- "Do you need more time?"
B: "I'm ready now. I'll have the Patty Melt with fries."
A: "Do you want regular fries or steak fries?"
B: "Steak fries please."
A: "I'll have that out for you in a few minutes."
--Pause-- "Here you go. Do you need anything else?"
B: "Can I have a bottle of ketchup?"
A: "I have one right here."
B: "Great. Thanks."
A: "Is everything ok here?"
B: "Yes. Thank you."
--Pause-- "Excuse me. Can I have my bill?"
A: "Sure. Here you go."
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Department Store
Finding something
"Do you have different sizes for this shirt?"
"Where are your blue jeans?"
"Do you have regular T-Shirts here?"
"Where is the dressing room?"
"Do you have a dressing room?"
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Shoes
"Can I try this shoe on in a seven?"
"Can I get this in nine and a half?"
"Can I get this in a size six?"
"I don't know what my size is?"
"I don't know what size I am."
"Can you take my measurement?"
"Did you find everything you needed today?"
"Was anyone helping you with this?"
"Would you like to open a credit card? You can get 10 percent off of everything for today."
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Grocery Store
"Where is the fruit section?"
"Do you sell ice cream here?"
"Where can I find batteries?"
"Where is the toothpaste?"
"Can you point me to the medicine area?"
"Where is the bakery section?"
"Do you sell fresh seafood?"
"Do you sell postcards?"
"Where can I find film?"
 "Where can I find camera film?"
"Where are the shopping carts?"
"Where can I find a shopping basket?"
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Bank - Currency Exchange
"Do you exchange foreign currency?"
"What is your exchange rate for the Korean Won?"
"Can I cash my traveler's checks here?"
"The exchange rate is .0009 cents for one won."
"I would like to exchange 500,000 won please."
"500,000 won at the current exchange rate is $450. Here you go."
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Post Office
"Do you sell boxes here?"
"Can I buy one of those large boxes?"
"What is the largest box you sell?"
"How much is the box?"
"How would you like to send it?"
"How much is it for air mail?"
"What is the cheapest way to send it?"
"Are there any perishable food items in the package?"
"Are there any fragile items?"
"Would you like to insure your package?"
"Would you like insurance?"
"How much is it?"
"It's $7.16."
"Do you need any stamps today?"
"How much does it cost to send a regular letter to Korea?"
"What is the fastest way to send this mail?"
"What time do you open in the morning?"
"What time do you close?"
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Store and More - Interactive Practice
A: "Do you need help finding anything?"
B: "I'm looking for this shirt in a small."
A: "Let me see if we have any in the back."
B: "Thank you."
A: "I found a couple. Here you go."
B: "Thank you. Do you sell belts here?"
A: "Yes. They are on the other side of the counter there."
B: "Thank you."
A: "You're welcome. Let me know if you need anything else."
A: "Do you have disposable cameras?"
B: "Yes. They are next to the film on aisle 6A."
A: "Which way is 6A?"
B: "Two rows that way."
A: "Great. Thank you."
A: "Hi. I would like to send this to Korea."
B: "How would you like to send it?"
A: "What is the price difference?"
B: "You can send it priority airmail for $17.68 or regular airmail for $13.95."
A: "I'll send it through regular airmail."
B: "Is there any food items in here?"
A: "No."
B: "Is there any firearms or explosives?"
A: "No."
B: "Is there anything fragile?"
A: "No."
B: "Would you like to insure the contents?"
A: "How much is insurance?"
B: "For $200, it comes to $3.76."
A: "Yes please."
B: "Do you need any stamps today?"
A: "No thank you."
B: "Ok. Your total is $18.63."
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Talking to Strangers
"Are you visiting from somewhere?"
"Yes. I'm visiting from Korea."
"Are you on vacation here?"
"Yes. I'm taking a vacation from Korea."
"How are you enjoying your vacation?"
"I'm having a great time. How about you?"
"It's pretty fun here. Are you having a good time?"
"This is a great place. I'm having a lot of fun. Are you having fun?"
"Are you here with your family?"
"I'm here with my wife and 2 kids. They are so excited to be here."
"My kids love this place. This is our third time here. Have you been here before?"
"This is my first time here. I always wanted to come and I'm having a great time."
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Starting a Conversation
"The weather is so nice today. Are you from around here?"
"How is your day going so far?"
"There are a lot of people out here today. Is this normal?"
"Are you here with your family?"
"Are you on vacation?"
"Are those your kids? They're so cute?"
"What kind of dog is that?"
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Talking to Strangers - Interactive Practice
A: "It's a nice day."
B: "Yes. It is a beautiful day."
A: "Do you live around here or are you visiting?"
B: "I am on vacation from Korea."
A: "That's cool. Are you having a good time?"
B: "Yes. There are many things to see and I'm taking a lot of pictures. Do you live in this city?"
A: "Yeah. I'm just here with my kids. They wanted to come to the park today."
B: "What's a good place to visit in this city?"
A: "Where have you been so far?"
B: "This was my first stop. I was going to look at my maps."
A: "I recommend going to the water front in downtown. They have a ferry you can ride, some good restaurants, and a good beach for a walk."
B: "How do I get there from here?"
A: "You see Jackson street over there? Go straight for 10 blocks. When you see 5th Avenue, turn left. Follow the street for about 3 miles and you should see it."
B: "Thanks. I'll go check it out. It was nice talking to you."
A: "It was nice meeting you. Have a good time."
A: "Are there so many people here all the time?"
B: "I'm not sure. This is my first time here."
A: "Me too. I think this is a great place."
B: "Yeah. I think so too."
A: "Where are you from?"
B: "I'm visiting from Cleveland, Ohio. How about you?"
A: "I'm from Seoul, Korea."
B: "How long are you visiting for?"
A: "For 2 weeks. I went to San Francisco and Los Angeles. I want to see the Grand Canyon before I go. I'll probably visit Grand Canyon on Monday."
B: "Ah, looks like you are having a great time."
A: "Yes I am. How long are you visiting for?"
B: "I am only here for the three days. My kids have been wanting to come to Disneyland for a long time."
A: "That's great."
B: "Oh. My family is waiting for me. I hope you enjoy your stay in America."
A: "Thank you. It was nice meeting you."
A: "That's such a cute dog. What kind is it?"
B: "He's a cocker spaniel."
A: "I have a terrier at home. What's his name?"
B: "His name is Buffy."
A: "Hi Buffy. You're so cute. Do you come here for a walk often?"
B: "About 3 times a week. It's a good walk and Buffy likes it too."
A: "It's a great place for a walk. I wish I had a trail like this at home."
B: "Where are you from?"
A: "I'm visiting from Korea. I live in the city so there aren't many places like this."
B: "I guess that's one thing good about suburban life."
A: "I wouldn't mind the slower pace of life. I am always in a hurry. That's why I wanted to come and relax."
B: "That's good. How long are you staying for?"
A: "I'm here for about three weeks. Oh, it looks like Buffy wants to go."
B: "Yeah. Well, it was nice meeting you. I hope you have a good time here."
A: "Thanks. It was nice talking to you."

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Problems 100

100 Common English Usage Problems 1. a, an The article  a is used before consonant sounds  the article an before vowel sounds. Words ...